At a Glance
- Tasks: Manage group leads and coordinate RFP processes for pre-opening hotels.
- Company: Join Hyatt, a global leader in hospitality with a focus on innovation.
- Benefits: Competitive salary, diverse work environment, and opportunities for growth.
- Other info: Work in a fast-paced environment with global teams and diverse cultures.
- Why this job: Be part of a dynamic team that drives revenue from day one for new hotels.
- Qualifications: Strong sales coordination skills and ability to manage multiple projects.
The predicted salary is between 40000 - 50000 £ per year.
The Global Sales Specialist – Ramp Support is an indirect Sales role within HSF EAME, integrated into the Conversion Team, supporting Hyatt’s hotel conversion and pre‑opening (Ramp) activities. The primary focus of this role is to manage and drive group leads across all Global Sales HSF segments and coordinate the transient RFP process on behalf of future opening and converting hotels, ensuring they are commercially active and visible prior to opening.
Working in close partnership with the Ramp teams, this role acts as an extension of the hotel’s sales function during the pre‑opening phase. It ensures that new hotels are effectively represented within Hyatt’s global sales structure and are positioned to generate revenue from day one. The role contributes directly to revenue generation by supporting lead handling, RFP participation, and reactive customer engagement, while also building the foundation for long‑term, value‑based customer relationships. This position requires strong coordination, organization, and sales acumen, as well as the ability to manage multiple stakeholders in a fast‑paced, project‑driven environment.
Responsibilities
- Group Leads Management (Core Responsibility)
- Manage and coordinate group leads across all market segments on behalf of pre‑opening and converting hotels.
- Act as the central point of contact between Global Sales teams and hotels.
- Ensure timely qualification, follow‑up, and conversion of leads.
- Collaborate with HSF colleagues to maximize revenue opportunities.
- Track and report on lead activity and conversion performance.
- Transient RFP Process Ownership
- Coordinate and manage the transient RFP process for hotels in pre‑opening or conversion phase.
- Ensure hotels are correctly positioned and loaded in all relevant RFP platforms (e.g., Lanyon, etc.).
- Support rate submissions, content alignment, and deadlines.
- Act as liaison between Global Sales, customers, and Ramp teams throughout the RFP cycle.
- Monitor participation and performance to ensure optimal commercial exposure.
- Support the Ramp team in preparing hotels for commercial readiness.
- Act as a temporary reactive sales support function until the hotel sales team is fully operational.
- Facilitate smooth transition of responsibilities to on‑property sales teams post‑opening.
- Systems & Reporting
- Maintain and update all relevant sales systems (Envision, Lanyon, Cognos, 360, etc.).
- Ensure accuracy and completeness of hotel data during pre‑opening.
- Provide reporting on lead production, RFP participation, Ramp performance metrics.
- Support audits and internal reporting processes.
- Stakeholder Coordination & Communication
- Work closely with HSF Global Sales teams, Ramp team, and future hotel sales teams.
- Ensure clear, proactive communication across all stakeholders.
- Maintain visibility of pre‑opening hotels within the Global Sales organization.
Qualifications
- Strong sales coordination and commercial mindset.
- Excellent task and project management skills.
- High attention to detail and ability to manage multiple deadlines.
- Strong interpersonal and stakeholder management skills.
- Ability to work across cultures and global teams.
- Proactive, solution‑oriented approach.
- Multilingual capabilities (English required; Spanish and French preferred).
- Strong data handling and analytical skills.
- Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word), with advanced Excel capabilities preferred.
Global Sales Specialist- Ramp employer: Hyatt Group
Hyatt is an exceptional employer that fosters a dynamic and inclusive work culture, particularly for the Global Sales Specialist – Ramp role. With a strong emphasis on employee growth and development, Hyatt offers comprehensive training and support to ensure that team members thrive in their careers. Located in a vibrant environment, employees benefit from unique opportunities to engage with diverse cultures while contributing to the success of new hotel openings, making every day at Hyatt both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Global Sales Specialist- Ramp
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that Global Sales Specialist role.
✨Tip Number 2
Prepare for interviews by researching Hyatt’s values and recent projects. Show us you’re not just another candidate; demonstrate how your skills align with their mission and how you can contribute to their success from day one.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in sales coordination and project management makes you the perfect fit for the Ramp Support role. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Global Sales Specialist- Ramp
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Global Sales Specialist role. Highlight your sales coordination experience and any relevant project management skills to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the Ramp Support role. Share specific examples of how you've managed leads or coordinated projects in the past.
Showcase Your Interpersonal Skills:Since this role involves working with multiple stakeholders, make sure to highlight your communication and relationship-building skills. We want to see how you can connect with different teams and cultures!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Hyatt Group
✨Know Your Sales Stuff
Make sure you brush up on your sales knowledge, especially in the hospitality sector. Understand how group leads work and be ready to discuss your experience with managing RFP processes. This will show that you're not just familiar with the role but genuinely interested in making an impact.
✨Showcase Your Coordination Skills
Since this role involves a lot of coordination between different teams, prepare examples from your past experiences where you successfully managed multiple stakeholders. Highlight your project management skills and how you kept everyone on the same page, especially in fast-paced environments.
✨Be Data Savvy
Familiarise yourself with the sales systems mentioned in the job description, like Envision and Lanyon. If you have experience with data handling and reporting, be ready to share specific instances where your analytical skills led to successful outcomes. This will demonstrate your ability to contribute from day one.
✨Cultural Awareness is Key
Given the global nature of the role, it’s important to show that you can work across cultures. Prepare to discuss any international experiences or language skills you have, particularly if you speak Spanish or French. This will highlight your adaptability and enhance your appeal as a candidate.
