At a Glance
- Tasks: Welcome guests and ensure a seamless check-in and check-out experience.
- Company: Leading luxury hotel chain in the heart of London.
- Benefits: Discounted stays, complimentary uniform, and professional development opportunities.
- Why this job: Join a vibrant team and create memorable experiences for guests.
- Qualifications: Experience in hotel front office within the luxury sector preferred.
- Other info: Dynamic work environment with opportunities for career advancement.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel chain in London is seeking a Receptionist to provide exceptional guest service. In this role, you will welcome guests, handle check-ins and check-outs, and coordinate with various departments.
Preferred candidates will have experience in hotel front office within the luxury sector. This position offers numerous benefits including discounted stays, complimentary uniform, and professional development opportunities.
Luxury Hotel Front Desk & Guest Experience in City of London employer: Hyatt Group
Contact Detail:
Hyatt Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luxury Hotel Front Desk & Guest Experience in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the luxury hotel sector, attend industry events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Practice your guest service skills! Role-play common scenarios you might face at the front desk, like handling complaints or coordinating with departments. This will help you shine during interviews and show that you're ready for the role.
✨Tip Number 3
Dress to impress! When you land that interview, make sure you look the part. A polished appearance is key in the luxury sector, so choose an outfit that reflects the hotel's brand and values.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of standing out. Plus, it shows you’re genuinely interested in joining our team!
We think you need these skills to ace Luxury Hotel Front Desk & Guest Experience in City of London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see how you connect with guests and create memorable experiences. A touch of warmth and enthusiasm can go a long way in the luxury hotel sector.
Highlight Relevant Experience: Make sure to emphasise any previous experience in hotel front office roles, especially within the luxury sector. We love seeing how your past roles have prepared you for this position, so don’t hold back on those details!
Tailor Your Application: Take a moment to tailor your application specifically for us. Mention why you’re excited about working at our hotel chain and how you align with our values. This shows us that you’ve done your homework and are genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for all the amazing benefits we offer, like discounted stays and professional development opportunities!
How to prepare for a job interview at Hyatt Group
✨Know the Luxury Game
Familiarise yourself with the luxury hotel sector. Research the hotel chain's values, services, and unique offerings. This will help you demonstrate your understanding of what exceptional guest service looks like during the interview.
✨Practice Your People Skills
As a front desk receptionist, you'll be the face of the hotel. Practice common scenarios you might encounter, like handling guest complaints or coordinating with other departments. Role-playing these situations can boost your confidence and show your problem-solving skills.
✨Dress to Impress
First impressions matter, especially in a luxury setting. Choose an outfit that reflects professionalism and aligns with the hotel's brand. A polished appearance will convey your seriousness about the role and your respect for the guests.
✨Prepare Questions
Interviews are a two-way street. Prepare thoughtful questions about the hotel's culture, team dynamics, and opportunities for professional development. This shows your genuine interest in the position and helps you assess if it's the right fit for you.