Waiter/ess

Waiter/ess

London Full-Time 20316 - 25396 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Serve delicious food and drinks while creating memorable experiences for guests.
  • Company: Join Hyatt, a global leader in hospitality with over 1,150 hotels worldwide.
  • Benefits: Enjoy free meals, discounts, and 12 complimentary hotel nights each year!
  • Why this job: Be part of a diverse team that values empathy, respect, and personal growth.
  • Qualifications: No prior experience needed; just bring your passion for hospitality!
  • Other info: Uniform provided and laundered for free; continuous learning opportunities available.

The predicted salary is between 20316 - 25396 £ per year.

About Hyatt Regency London Olympia

Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London\’s historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces.

Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.

Duties and responsibilities related to the Waiter/ess

·Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service.

·Deliver food and beverages efficiently, maintaining high standards of presentation and quality.

·Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations.

·Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.

About you

You are a friendly and attentive individual with excellent customer service skills. You work efficiently in a fast-paced environment, ensuring guests have a pleasant dining experience. Previous experience in food service is a plus.

Benefits of the Waiter/ess role include

·12 complimentary nights a year across Hyatt Hotels worldwide

·Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

·Free Meals on duty in our colleague restaurant

·Uniform laundered complimentary

·Headspace membership and access to our Employee Assistance Programme

·50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

·Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

Next Steps: Apply today for this Waiter/ess role and start your journey with Hyatt Hotels!

Waiter/ess employer: Hyatt Corporation

At Great Scotland Yard Hotel, part of the Hyatt family, we pride ourselves on fostering a supportive and inclusive work environment where every team member is valued. With exceptional benefits such as complimentary hotel stays, free meals on duty, and continuous learning opportunities, we empower our employees to grow their careers in hospitality while enjoying a vibrant culture in the heart of London. Join us and be part of a team that celebrates individuality and prioritises wellbeing.
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Contact Detail:

Hyatt Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Waiter/ess

✨Tip Number 1

Familiarise yourself with the Hyatt brand and its values. Understanding their commitment to empathy, integrity, and inclusion will help you align your approach during interviews and show that you're a good fit for their team.

✨Tip Number 2

Practice your customer service skills in real-life scenarios. Whether it's volunteering or working in a busy café, gaining hands-on experience will boost your confidence and demonstrate your ability to handle various situations effectively.

✨Tip Number 3

Network with current or former employees of Hyatt. They can provide valuable insights into the company culture and what it takes to succeed as a Waiter/Waitress, which can give you an edge during the hiring process.

✨Tip Number 4

Be prepared to showcase your teamwork skills. In hospitality, collaboration is key, so think of examples from past experiences where you've worked well with others to achieve a common goal, and be ready to share these during your interview.

We think you need these skills to ace Waiter/ess

Excellent Communication Skills
Customer Service Orientation
Teamwork and Collaboration
Attention to Detail
Time Management
Multitasking Abilities
Problem-Solving Skills
Knowledge of Food and Beverage
Adaptability
Positive Attitude
Sales Skills
Conflict Resolution
Basic Math Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Waiter/Waitress at Great Scotland Yard Hotel. Familiarise yourself with the skills and qualities they are looking for, such as excellent communication and customer service.

Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Include any previous roles that demonstrate your ability to work in a fast-paced environment and your commitment to providing excellent service.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your alignment with Hyatt's values. Mention specific experiences that showcase your skills and how you can contribute to the team at Great Scotland Yard Hotel.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at Hyatt Corporation

✨Know the Menu Inside Out

Familiarise yourself with the menu and any special dishes or drinks offered at the Great Scotland Yard Hotel. Being able to confidently discuss the offerings will impress your interviewers and show your enthusiasm for the role.

✨Demonstrate Your People Skills

As a waiter/waitress, excellent communication and interpersonal skills are crucial. Be prepared to share examples of how you've successfully interacted with customers in the past, showcasing your ability to handle various situations with empathy and respect.

✨Showcase Your Team Spirit

Hyatt values teamwork, so be ready to discuss your experiences working in a team environment. Highlight instances where you collaborated effectively with colleagues to enhance customer service or resolve issues.

✨Emphasise Your Commitment to Growth

Express your eagerness for continuous learning and development opportunities. Mention any relevant training or courses you've undertaken, and convey your desire to grow within the hospitality industry, aligning with Hyatt's values of career advancement.

Waiter/ess
Hyatt Corporation
Location: London
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