Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests with a smile and ensure their stay is unforgettable.
- Company: Join the Hyatt family, a global leader in hospitality.
- Benefits: Enjoy 12 free nights at Hyatt hotels and generous discounts.
- Why this job: Be part of a vibrant team and create memorable experiences.
- Qualifications: Customer service passion and experience in hospitality preferred.
- Other info: Great career growth opportunities in a fun, dynamic environment.
The predicted salary is between 20000 - 30000 £ per year.
About Us:
Two world-class Hyatt hotels opened in Manchester’s Innovation District in January 2020; with 328 rooms, suites and studios Hyatt Regency and Hyatt House Manchester are cleverly positioned on a peaceful square, yet both offer effortless access to Manchester’s City Centre, its transport hubs and tourism attractions. Hyatt Regency Manchester is an inviting upscale hotel featuring beautiful rooms and suites, an exclusive Regency Club Lounge as well as a high-spec gym plus conferencing, meeting and business facilities. Whereas Hyatt House Manchester offers modern suites, fully equipped kitchens and complimentary laundry facilities making it a luxurious, yet true, home-from-home experience.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Respect, Integrity, Humility, Empathy, Creativity and Fun. At Hyatt, our aim is to create energising experiences that connect our guests to who and what matters to them most. We are passionate about fostering connections, the place for any and every occasion and a one-stop experience.
About the role:
As Front Desk Host you are ensuring maximum guest satisfaction and adhering to the standard required by the hotel. Some of the key processes include but are not limited to:
- To recognise guests before they approach Front Desk immediately, cordially and with a smile.
- To attend/assist hotel guests in the procedures of registering, escorting to Regency Club and other guests' enquiries, key handling, messages and all related matters.
- To register guests promptly providing all necessary information to ensure guest’s comfort and Hyatt standards.
- To register updated guest information into the system immediately and accurately.
- To file all Registration Cards and back up from other outlets in the filing tray before leaving your shift.
We offer you a competitive remuneration package and in return for your hard work and dedication your benefits include generous hotel discounts and complimentary hotel nights worldwide, to name but a few. You will have the opportunity for career development either in Manchester, the UK or overseas.
Hyatt offers a great range of benefits, including:
- 12 free nights per year of service across Hyatt Hotels worldwide
- Colleague and Friends & Family rates across Hyatt Hotels worldwide
- F&B discounts of up to 50% in our Hyatt UK Restaurants & Bars
- Dry cleaning of business attire
- Complimentary meals on duty
- Workplace pension scheme
- Continuous Learning & Development opportunities
Being part of Hyatt Regency & Hyatt House Manchester also means joining the Hyatt family which has over 1000 hotels in over 60 different countries, also recognised as a UK Great Place to Work Company!
About you:
Ideally you have already gained work experience in the same or similar role, preferably within a prestigious hotel environment. You are passionate about customer service and motivated to change and grow. Experience of Hotel systems such as Opera and Reserve are preferable. If you are a dynamic, sociable and talented individual that is looking to join a fun and vibrant team, then we would like to meet you.
Host / Receptionist in Manchester employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Host / Receptionist in Manchester
✨Tip Number 1
Get to know the hotel! Research Hyatt's values and what makes them tick. When you walk in for that interview, show off your knowledge about their commitment to guest satisfaction and how you can contribute to that vibe.
✨Tip Number 2
Practice your people skills! As a Host/Receptionist, you'll be the face of the hotel. Role-play common scenarios with friends or family to get comfortable with greeting guests and handling inquiries with a smile.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look sharp and professional when you arrive for your interview – it shows you care about the role and the guests you'll serve.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining the Hyatt family and ready to dive into an exciting career with us.
We think you need these skills to ace Host / Receptionist in Manchester
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your passion for customer service and hospitality. A little creativity can go a long way in making your application stand out.
Tailor Your Application: Make sure to tailor your application specifically for the Host / Receptionist role at Hyatt. Highlight any relevant experience you have in similar roles and mention how your values align with ours, like respect and empathy. This shows us that you’re genuinely interested in being part of our team.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure to organise your thoughts logically and check for any typos before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our amazing benefits right there!
How to prepare for a job interview at Hyatt Corporation
✨Know the Company Inside Out
Before your interview, take some time to research Hyatt and its values. Understand their commitment to guest satisfaction and how they foster connections. This will help you align your answers with their mission and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Host/Receptionist, customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to handle inquiries and resolve issues with a smile, as this reflects the Hyatt ethos of caring for people.
✨Practice Common Interview Questions
Anticipate questions related to your experience in hospitality and your approach to guest interactions. Practise responses to questions like 'How would you handle a difficult guest?' or 'What does excellent customer service mean to you?' This will help you articulate your thoughts clearly during the interview.
✨Dress the Part and Bring Your A-Game
First impressions matter! Dress smartly and professionally, reflecting the upscale environment of Hyatt. Also, bring any necessary documents, like your CV and references, to show you're prepared and serious about the role. Remember, confidence and a friendly attitude can go a long way!
