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- Tasks: Deliver exceptional service and create memorable experiences for guests in the Regency Club.
- Company: Join Hyatt Regency London – The Churchill, a vibrant hotel in the heart of London.
- Benefits: Enjoy 12 free nights at Hyatt hotels, discounted stays, and free meals on duty.
- Why this job: Flexible hours let you control your schedule while earning extra money and developing skills.
- Qualifications: Previous hospitality experience preferred; excellent communication and guest service skills required.
- Other info: Be part of a diverse team that values individuality and offers clear career growth opportunities.
The predicted salary is between 11 - 16 £ per hour.
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
At Hyatt, there’s a home for every stage of your career. With Flexi Hours, you are in control of your schedule. We will let you know what shifts are available, and you simply let us know which ones are convenient for you. This is a great way to earn extra money and develop new skills in your free time. You might even discover a career you didn’t know existed.
Schedule: Available working hours will vary each week and can range anywhere from 0 to 40 hours.
Duties and responsibilities related to the Waiter/ess - Regency Club role:
- Provide an exceptional and personalised service experience to all guests in the Regency Club ensuring every interaction is warm, welcoming, and professional.
- Set up and maintain beverage stations, including coffee, tea, and other refreshments typically offered in the lounge.
- Maintain cleanliness and organisation of the area, ensuring a seamless and elegant environment for guests.
- Recognize regular guests and customize service according to their preferences, enhancing their lounge experience.
- Report shortages or replenish stock for food, beverages, and supplies in the lounge.
- Anticipate guest needs and always aim to exceed expectations.
About You:
Previous experience in a similar role within the premium hospitality segment is preferred. You have excellent communication and interpersonal skills, with a natural ability to anticipate guest needs and go above and beyond to create memorable experiences.
Benefits of the Waiter/ess - Regency Club role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty in our colleague restaurant.
- Uniform provided and laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Waiter/ess - Regency Club role and start your journey with Hyatt Hotels!
Waiter/ess - Regency Club - Flexi Hours in London employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Waiter/ess - Regency Club - Flexi Hours in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hyatt's values and mission. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a waiter/ess, you'll be interacting with guests all the time. Role-play with a friend or family member to get comfortable with providing exceptional service and anticipating needs.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look polished and professional for your interview – it shows you care about the role and the guests you'll serve.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities at Hyatt, including flexible hours that fit your lifestyle.
We think you need these skills to ace Waiter/ess - Regency Club - Flexi Hours in London
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see who you are beyond your experience. A warm and friendly tone can really make your application stand out.
Tailor Your Application: Make sure to customise your application for the Waiter/ess role at Hyatt Regency London. Highlight any relevant experience in hospitality and how it aligns with our values of empathy and respect. This shows us you’re genuinely interested!
Be Specific About Your Availability: Since this role offers flexi hours, be clear about when you’re available to work. This helps us understand how you can fit into our team and ensures we can offer you shifts that suit your schedule.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our amazing benefits there.
How to prepare for a job interview at Hyatt Corporation
✨Know the Company
Before your interview, take some time to research Hyatt Regency London – The Churchill. Familiarise yourself with their values, especially around empathy and inclusion, as well as their dining options. This will show your genuine interest in the role and help you connect your experiences to their mission.
✨Showcase Your Experience
Be ready to discuss your previous experience in hospitality, particularly in premium settings. Think of specific examples where you went above and beyond for guests, as this aligns perfectly with the expectations for a Waiter/ess at Hyatt. Use the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Demonstrate Your Interpersonal Skills
Since the role requires excellent communication and the ability to anticipate guest needs, prepare to share instances where you've successfully interacted with customers. Highlight how you recognised regular guests or tailored your service to enhance their experience, which is key for the Regency Club.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they support staff in developing their careers. This not only shows your enthusiasm but also helps you gauge if Hyatt is the right fit for you.
