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- Tasks: Lead event service activities and support your team to deliver exceptional guest experiences.
- Company: Join Hyatt Regency London - The Churchill, a top-rated hotel in the heart of London.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous development opportunities.
- Why this job: Be part of a diverse team that values your individuality and offers real career growth.
- Qualifications: Experience in hospitality or food and beverage leadership is preferred.
- Other info: Work in a dynamic environment with a focus on empathy, respect, and inclusion.
The predicted salary is between 36000 - 60000 £ per year.
Oversee all event service activities during the day shift, including opening and closing duties, and help coordinate with other F&B outlets.
Supervise and support the team, make sure breaks are taken on time, and help train new staff when needed.
Handle guest feedback and work with the team to meet service and satisfaction goals like Hysat and GEM.
Give guests correct information about the hotel and its services, and work with other departments to improve their experience.
Request food, drinks, and supplies for the department, and help reduce waste and control costs, including casual staff hours.
Keep track of any maintenance issues in the department and make sure they are fixed quickly.
Benefits:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- Life Insurance
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Business attire laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About you:
You are a motivated and service-focused leader with experience in restaurant operations. You guide and support your team to deliver excellent guest service, ensure smooth daily operations, and maintain high standards of quality. Previous experience in hospitality or food and beverage leadership is preferred.
About Hyatt Regency London - The Churchill:
Hyatt Regency London – The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London’s West End, featuring views over the charming gardens of Portman Square. With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike. Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for Team Leader – Events Service and start your journey with Hyatt Hotels!
Team Leader - Events Service in London employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader - Events Service in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who work at Hyatt or similar venues. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Show off your personality! When you get an interview, let your passion for service shine through. Share stories that highlight your leadership skills and how you've made a difference in previous roles.
✨Tip Number 3
Be proactive! If you see a job you like on our website, don’t just apply – follow up with a quick email to express your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for success! Research Hyatt’s values and think about how your experiences align with them. Being able to discuss this in an interview will set you apart as a candidate who truly fits the company culture.
We think you need these skills to ace Team Leader - Events Service in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Team Leader role. Highlight your leadership experience in hospitality and any relevant achievements that show you can oversee event service activities.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about leading a team in the events service sector. Share specific examples of how you've improved guest satisfaction or streamlined operations in previous roles.
Showcase Your Team Spirit: We love a collaborative spirit! In your application, mention how you've supported and trained team members in the past. This shows us you're not just a leader but also a mentor who values teamwork and development.
Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you're keen on joining the Hyatt family right from the start!
How to prepare for a job interview at Hyatt Corporation
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hyatt's values and the specifics of the Team Leader role. Brush up on your knowledge of event service operations and think about how your past experiences align with what they’re looking for.
✨Showcase Your Leadership Skills
Be ready to discuss your leadership style and how you’ve successfully managed teams in the past. Prepare examples that highlight your ability to support and train staff, as well as how you handle guest feedback and ensure high service standards.
✨Demonstrate Problem-Solving Abilities
Think of scenarios where you’ve had to resolve issues quickly, whether it’s a maintenance problem or a guest complaint. Share these stories during the interview to show that you can keep operations running smoothly under pressure.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. Inquire about their approach to team development or how they measure guest satisfaction. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
