Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Welcome guests and transport their luggage with a friendly touch.
- Company: Join the Hyatt family, a global leader in luxury hospitality.
- Benefits: Enjoy 12 free hotel nights, discounts, and continuous learning opportunities.
- Why this job: Be part of a team that makes travel more human and connected.
- Qualifications: Customer service skills and previous hospitality experience preferred.
- Other info: Diversity and individuality are celebrated in our inclusive culture.
The predicted salary is between 12 - 16 £ per hour.
About Park Hyatt London River Thames
Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.
Duties and responsibilities related to the Luggage Porter:
- Warmly welcome guests upon arrival, offering a friendly and hospitable greeting.
- Transport guests' luggage from the point of arrival (e.g., car, taxi) to the front desk, and subsequently to their rooms. Assist with luggage during check-out and departure as well.
- Escort guests to their rooms, explaining the room features and hotel amenities as necessary.
- Safely store and retrieve luggage as needed, ensuring proper tagging and documentation for easy identification.
- Communicate effectively with front desk staff to ensure a smooth check-in and check-out process for guests.
About you:
Previous experience in a similar role within the luxury hospitality segment is preferred. The ideal candidate will demonstrate exceptional customer service skills, attentiveness, and the ability to manage a variety of tasks efficiently and professionally. Prior hotel experience—particularly in front office or concierge—is essential, and a valid driver’s license is highly desirable.
Benefits of the Luggage Porter role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Luggage Porter role and start your journey with Hyatt Hotels!
Luggage Porter in London employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Luggage Porter in London
✨Tip Number 1
Get to know the hotel inside out! Familiarise yourself with the layout, amenities, and nearby attractions. This way, when you chat with guests, you can offer them insider tips and make their stay even more enjoyable.
✨Tip Number 2
Practice your warm welcome! First impressions matter, so work on a friendly greeting that makes guests feel at home right away. A genuine smile and a positive attitude can go a long way in the hospitality industry.
✨Tip Number 3
Brush up on your communication skills! Being able to effectively communicate with both guests and front desk staff is key. Make sure you’re clear and concise, especially when it comes to handling luggage and check-in/check-out processes.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining the Hyatt family!
We think you need these skills to ace Luggage Porter in London
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for hospitality and how you connect with guests.
Tailor Your Experience: Make sure to highlight any previous experience in luxury hospitality. We love seeing how your past roles have prepared you for the Luggage Porter position, so be specific about your skills and achievements!
Keep It Professional: While we want to see your personality, remember to keep your application professional. Use clear language, check your spelling and grammar, and make sure it’s well-structured. First impressions count!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Hyatt Corporation
✨Know the Hotel Inside Out
Before your interview, take some time to research Park Hyatt London River Thames. Familiarise yourself with its amenities, services, and nearby attractions. This will not only show your enthusiasm for the role but also help you answer questions about how you can enhance the guest experience.
✨Showcase Your Customer Service Skills
As a Luggage Porter, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for guests. Highlight your ability to remain calm under pressure and how you handle various tasks efficiently while maintaining a friendly demeanour.
✨Dress the Part
First impressions matter! Make sure to dress in smart business attire for your interview. This reflects your professionalism and respect for the hospitality industry. Plus, it aligns with the hotel's values of Empathy, Integrity, and Respect.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or what a typical day looks like for a Luggage Porter. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
