At a Glance
- Tasks: Coordinate housekeeping operations and ensure smooth communication for exceptional guest service.
- Company: Join the vibrant Andaz London Liverpool Street, part of Hyatt Hotels.
- Benefits: Enjoy 12 free hotel nights, discounted stays, free meals, and continuous development opportunities.
- Why this job: Be part of a diverse team that values individuality and makes travel more human.
- Qualifications: Organised, detail-oriented, with strong communication and multitasking skills.
- Other info: Great career growth potential in a supportive and inclusive environment.
The predicted salary is between 30000 - 36000 £ per year.
Salary: £30,402 per annum + Service Charge
At Andaz, which translates from Hindi as "personal style", we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
What you will do as a Housekeeping Office Coordinator:
- Open the housekeeping office, allocate room attendant sections, and prepare attendance sheets
- Review handovers and emails to communicate key updates and special requirements to shift leaders
- Monitor and update task lists, ensuring timely and efficient task completion with clear communication
- Coordinate and track room status, special projects, and outstanding jobs via internal systems (e.g. HotSOS)
- Safeguard all housekeeping office keys and phones; log all issued equipment accurately
- Log and follow up on maintenance issues reported by room attendants
- Receive and dispatch all housekeeping-related calls and coordinate responses efficiently
- Contribute to exceptional guest service through meaningful gestures and proactive communication
- Actively participate in daily briefings, sharing guest feedback and operational updates
About you:
You are an organised and detail-oriented professional with strong communication and administrative skills. Skilled in multitasking and coordinating, you ensure smooth operations and timely support. Previous experience in administration or coordinating roles, preferably within housekeeping or hotel operations, is preferred.
Just some of the benefits you will enjoy as a Housekeeping Office Coordinator at Andaz London Liverpool Street, a concept by Hyatt Hotels:
- 12 complimentary nights a year across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
About Andaz London Liverpool Street:
Joining Andaz London Liverpool Street is choosing a 5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging from Brasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps: Apply today for this Housekeeping Office Coordinator role and start your journey with Andaz London Liverpool Street! Please note that, at this time, we are only able to consider applicants who have the existing right to work in the United Kingdom, as visa sponsorship is not available for this position.
Housekeeping Office Coordinator in London employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Office Coordinator in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Andaz's values and mission. This way, you can show how your personal style aligns with their ethos during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to housekeeping and coordination. We can even help you with mock interviews to boost your confidence!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed tasks or projects in the past. This will demonstrate your ability to keep things running smoothly at Andaz.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful queries about the role or the team. It shows you're genuinely interested and helps you figure out if it's the right fit for you.
We think you need these skills to ace Housekeeping Office Coordinator in London
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your personality shine through! Share your unique experiences and how they relate to the Housekeeping Office Coordinator role.
Tailor Your Application: Make sure to customise your CV and cover letter for this specific role. Highlight your organisational skills and any relevant experience in housekeeping or hotel operations. We want to see how you fit into our vibrant team!
Show Off Your Communication Skills: Since this role involves a lot of coordination and communication, be sure to showcase your strong communication skills in your application. Give examples of how you've effectively communicated in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the Housekeeping Office Coordinator position at Andaz London Liverpool Street!
How to prepare for a job interview at Hyatt Corporation
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeping Office Coordinator. Familiarise yourself with tasks like allocating room sections and monitoring task lists. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Show Off Your Organisational Skills
As this role requires strong organisational abilities, be prepared to discuss how you've successfully managed multiple tasks in previous jobs. Bring examples of how you’ve coordinated projects or handled administrative duties efficiently, as this will highlight your suitability for the role.
✨Communicate Clearly and Confidently
Effective communication is key in this position. Practice articulating your thoughts clearly and confidently. During the interview, make sure to listen actively and respond thoughtfully to questions, showcasing your ability to communicate well with both guests and team members.
✨Emphasise Your Guest Service Mindset
Andaz values exceptional guest service, so be ready to share experiences where you went above and beyond for customers. Highlight any proactive gestures you've made in past roles that contributed to a positive guest experience, as this aligns perfectly with the company’s ethos.