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- Tasks: Lead the housekeeping team to ensure top-notch cleanliness and guest satisfaction.
- Company: Join Hyatt Regency London Olympia, part of a major redevelopment project.
- Benefits: Enjoy 12 free hotel nights, discounts for family, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values your individuality and career growth.
- Qualifications: Experience in housekeeping management and strong leadership skills required.
- Other info: Join a global family recognised as a Great Place to Work!
The predicted salary is between 28800 - 43200 £ per year.
About Hyatt Regency London Olympia
Hyatt Regency London Olympia will be part of a major redevelopment project transforming Olympia, London's historic convention centre built in 1873, into a comprehensive convention, entertainment, and cultural district in West London. Anchored by the iconic glass barrel-vaulted roofs of the Grand and National Halls, the new 14-acre site will feature a boutique multi-screen arthouse cinema, a 4,000-capacity music and performing arts venue, a 1,500-seat theatre, a rooftop sky garden, as well as restaurants, shops, cafés, and office and co-working spaces. Hyatt Regency London Olympia will offer 204 rooms, a bar and restaurant, as well as a lobby lounge. Additionally, there will be three meeting rooms and direct connectivity to the London Olympia Convention Centre.
Duties and responsibilities related to the Housekeeping Manager role:
- Leading and managing the housekeeping department to uphold exceptional standards of cleanliness, organisation, and guest satisfaction and feedback.
- Develop and implement cleaning schedules, procedures, and standards to maintain high levels of cleanliness and hygiene throughout the property.
- Monitor and manage inventory of cleaning supplies, linens, and amenities to ensure adequate stock levels.
- Liaise, monitor, and collaborate with housekeeping services provider to ensure adherence to cleaning protocols and brand standards.
- Conduct regular inspections of guest rooms, public areas, and back-of-house areas to ensure cleanliness and compliance.
- Collaborate with other departments, including front office and engineering, to ensure seamless guest experiences.
About you:
Previous experience in housekeeping management within the premium hotel segment is essential. Excellent leadership, communication, interpersonal, and guest service skills are required.
Benefits of the Housekeeping Manager role include:
- 12 complimentary nights a year across Hyatt Hotels worldwide.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Business attire laundered complimentary.
- Headspace membership and access to our Employee Assistance Programme.
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels.
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company! Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next Steps: Apply today for this Housekeeping Manager role and start your journey with Hyatt Hotels!
Housekeeping Manager in London employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have experience with Hyatt or similar hotels. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching Hyatt's values and culture. We want to see how you align with our commitment to empathy, integrity, and inclusion. Think of examples from your past experiences that showcase these qualities.
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've managed teams and maintained high standards in housekeeping. We love hearing about your strategies for keeping guests happy and ensuring cleanliness.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the Hyatt family. Let’s get you started on this exciting journey!
We think you need these skills to ace Housekeeping Manager in London
Some tips for your application 🫡
Show Your Passion for Cleanliness: When writing your application, let us see your enthusiasm for maintaining high standards of cleanliness and guest satisfaction. Share specific examples from your previous experience that highlight your commitment to these values.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the key responsibilities and skills mentioned in the job description. We want to see how your unique experiences align with what we're looking for in a Housekeeping Manager.
Highlight Leadership Skills: As a Housekeeping Manager, strong leadership is crucial. Use your application to showcase your ability to lead a team effectively, manage cleaning schedules, and collaborate with other departments. We love seeing candidates who can inspire and motivate others!
Apply Through Our Website: Don’t forget to submit your application through our official website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Hyatt Regency London Olympia.
How to prepare for a job interview at Hyatt Corporation
✨Know Your Stuff
Before the interview, make sure you’re familiar with Hyatt Regency London Olympia and its unique offerings. Understand their commitment to cleanliness and guest satisfaction, as well as their values like empathy and inclusion. This will help you align your answers with what they stand for.
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experience where you successfully led a team, implemented cleaning protocols, or improved guest satisfaction. Be ready to discuss how you handle challenges and motivate your team.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about the housekeeping department's current challenges or how they measure guest satisfaction. This shows your genuine interest in the role and helps you understand if it’s the right fit for you.
✨Dress the Part
First impressions matter! Dress in smart business attire that reflects the professionalism expected at Hyatt. This not only shows respect for the interviewers but also gives you a confidence boost as you step into the room.
