Evening Room Attendant

Evening Room Attendant

London Full-Time No home office possible
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At a Glance

  • Tasks: Join us as an Evening Room Attendant, ensuring guest rooms are pristine and welcoming.
  • Company: Park Hyatt London River Thames is a luxury hotel with stunning views and top-notch amenities.
  • Benefits: Enjoy 12 free nights at Hyatt hotels, discounts for family, and a range of wellness perks.
  • Why this job: Be part of a diverse team that values individuality and offers clear career growth opportunities.
  • Qualifications: Previous housekeeping experience preferred; strong attention to detail and good English communication skills required.
  • Other info: Join a globally recognised company that prioritises empathy, respect, and inclusion in the workplace.

Evening Room Attendant

About Park Hyatt London River Thames

Park Hyatt London River Thames offers 203 spacious and comfortable rooms, including two ambassador suites and a presidential suite. With stunning city and river views, signature Charlie Whinney pieces, and a convenient location in the heart of London, the hotel is an ideal launchpad to explore the city, with nearby attractions including Big Ben, Buckingham Palace and Kings Road. The hotel boasts exquisite dining options, state-of-the-art events space and an indulgent spa with relaxation lounges, spa rooms and indoor pool.

Duties and responsibilities related to the Evening Room Attendant role

  • Perform evening turndown service in guest rooms, which includes preparing the bed, tidying the room, replenishing amenities, and refreshing towels.

  • Ensure that all guest rooms are maintained to the highest standards of cleanliness and presentation.

  • Provide thoughtful touches to enhance the guest experience, such as arranging personal items, closing curtains, and placing bedside mats.

  • Work closely with the housekeeping and front office teams to ensure guest preferences and special requests are met.

  • About you

    Previous experience in housekeeping or a similar role in a luxury hotel or resort is preferred. Strong attention to detail and a passion for maintaining high standards of cleanliness and guest service. Proficiency in conversational English to effectively communicate with colleagues and guests.

    Benefits of the Evening Room Attendant role include

  • 12 complimentary nights a year across Hyatt Hotels worldwide

  • Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!

  • Uniform provided and laundered complimentary

  • HSF Health Plan

  • Headspace membership and access to our Employee Assistance Programme

  • 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels

  • Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

  • At Hyatt β€˜We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!

    Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.

    Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.

    Next Steps: Apply today for this Evening Room Attendant role and start your journey with Hyatt Hotels!

    Evening Room Attendant employer: Hyatt Corporation

    Park Hyatt London River Thames is an exceptional employer, offering a vibrant work culture that prioritises empathy, integrity, and inclusion. With comprehensive benefits such as 12 complimentary nights at Hyatt Hotels worldwide, continuous learning opportunities, and a commitment to employee wellbeing, you will thrive in a supportive environment that values your individuality. Join us in the heart of London, where your role as an Evening Room Attendant contributes to creating memorable experiences for our guests while advancing your career in the hospitality industry.
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    Contact Detail:

    Hyatt Corporation Recruiting Team

    StudySmarter Expert Advice 🀫

    We think this is how you could land Evening Room Attendant

    ✨Tip Number 1

    Familiarise yourself with the Park Hyatt brand and its values. Understanding their commitment to empathy, integrity, and guest service will help you align your approach during interviews and discussions.

    ✨Tip Number 2

    Network with current or former employees of Hyatt. They can provide insights into the company culture and expectations for the Evening Room Attendant role, which can be invaluable during your application process.

    ✨Tip Number 3

    Prepare to discuss your previous experience in housekeeping or similar roles. Be ready to share specific examples of how you've maintained high standards of cleanliness and enhanced guest experiences in the past.

    ✨Tip Number 4

    Showcase your attention to detail during any interactions with the hiring team. Whether it's through your questions or how you present yourself, demonstrating this quality is crucial for a role focused on maintaining high standards.

    We think you need these skills to ace Evening Room Attendant

    Attention to Detail
    Time Management
    Customer Service Skills
    Communication Skills
    Teamwork
    Problem-Solving Skills
    Organisational Skills
    Ability to Follow Instructions
    Adaptability
    Basic English Proficiency
    Experience in Housekeeping
    Knowledge of Cleaning Techniques
    Interpersonal Skills

    Some tips for your application 🫑

    Understand the Role: Read the job description carefully to understand the specific duties and responsibilities of the Evening Room Attendant. Tailor your application to highlight relevant experience in housekeeping or similar roles.

    Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housekeeping, especially in luxury hotels. Mention specific tasks you performed that align with the responsibilities listed in the job description.

    Showcase Attention to Detail: Since the role requires a strong attention to detail, provide examples in your application that demonstrate your ability to maintain high standards of cleanliness and presentation in previous jobs.

    Express Your Passion for Hospitality: Convey your enthusiasm for providing excellent guest service in your cover letter. Share why you are passionate about working in hospitality and how you can contribute to enhancing the guest experience at Park Hyatt.

    How to prepare for a job interview at Hyatt Corporation

    ✨Show Your Attention to Detail

    As an Evening Room Attendant, attention to detail is crucial. During the interview, highlight any previous experiences where you demonstrated this skill, such as ensuring rooms were perfectly clean or arranging items thoughtfully for guests.

    ✨Communicate Clearly

    Proficiency in conversational English is important for this role. Practice speaking clearly and confidently about your experiences and how you can contribute to the team, ensuring you can effectively communicate with both colleagues and guests.

    ✨Emphasise Your Passion for Hospitality

    Express your enthusiasm for providing excellent guest service. Share specific examples of how you've gone above and beyond in previous roles to enhance a guest's experience, which aligns with Hyatt's values of empathy and respect.

    ✨Familiarise Yourself with the Company Culture

    Research Park Hyatt and its commitment to diversity, equity, and inclusion. Be prepared to discuss how your personal values align with theirs, and how you can contribute to creating a welcoming environment for all guests.

    Evening Room Attendant
    Hyatt Corporation
    Location: London
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