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For Companies At a Glance
- Tasks: Welcome guests, assist with luggage, and ensure a smooth experience.
- Company: Join Andaz, a vibrant 5-star hotel in East London, part of Hyatt Hotels.
- Benefits: Enjoy 12 free nights at Hyatt, discounted stays, free meals, and continuous learning opportunities.
- Why this job: Be part of a diverse team that values individuality and makes travel more human.
- Qualifications: Previous experience in luxury customer service is preferred; excellent communication skills are essential.
- Other info: This role requires the right to work in the UK; visa sponsorship is not available.
The predicted salary is between 24000 - 36000 £ per year.
Door Person – Concierge
Andaz Andaz Liverpool Street GB – ENG – LondonFront OfficeAdministrativeFull-timeReq ID: LON006807Local
Summary
At Andaz, which translates from Hindi as \”personal style\”, we empower each colleague to be their authentic self and create memorable, personable experiences for our guests.
Just some of the benefits you will enjoy as a Door Personat Andaz London Liverpool Street, a concept by Hyatt Hotels
What you will do as a Door Person
About you
Previous experiencein a similar rolewithin the luxury segmentis preferred.Excellent customer service skills, attentiveness, and the ability to handle a variety of tasksefficiently and professionally.
Andaz London Liverpool Street
Joining Andaz London Liverpool Street is choosing a5-star lifestyle hotel located in the heart of vibrant East London. With five different Food & Beverage concepts ranging fromBrasserie, Café Bar, Wine Lounge, Gastropub to Japanese cuisine, guests have a wide range of dining options to suit their every need.
At Hyatt ‘We care for people so they can be their best’. This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you.We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human. Connected. Sustainable. Here, everyone\’s role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job – it’s a career for people who care.
Next steps:Apply today for thisDoor Personrole and start your journey with Andaz London Liverpool Street! Please note that, at this time, we are only able to consider applicants who have the existing right to work in the United Kingdom, as visa sponsorship is not available for this position.
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Door Person - Concierge employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Door Person - Concierge
✨Tip Number 1
Familiarise yourself with the Andaz brand and its values. Understanding their commitment to personal style and authentic experiences will help you align your approach during interviews and interactions.
✨Tip Number 2
Network with current or former employees of Hyatt Hotels, especially those in concierge roles. They can provide valuable insights into the company culture and expectations, which can give you an edge.
✨Tip Number 3
Prepare to demonstrate your customer service skills through role-playing scenarios. Being able to showcase how you would handle various guest situations can set you apart from other candidates.
✨Tip Number 4
Visit the Andaz Liverpool Street location if possible. Observing the environment and how staff interact with guests can provide you with practical examples to discuss during your application process.
We think you need these skills to ace Door Person - Concierge
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Door Person position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of Andaz's values, such as empathy and inclusion, and explain how you embody these in your customer service approach.
Highlight Relevant Experience: In your CV, emphasise any previous experience in similar roles, particularly within the luxury segment. Use specific examples to demonstrate your excellent customer service skills and ability to handle various tasks efficiently.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a role in hospitality.
How to prepare for a job interview at Hyatt Corporation
✨Showcase Your Customer Service Skills
As a Door Person, excellent customer service is key. Be prepared to share specific examples of how you've provided outstanding service in previous roles. Highlight your ability to handle various situations with professionalism and attentiveness.
✨Demonstrate Your Knowledge of the Hotel
Familiarise yourself with Andaz London Liverpool Street and its offerings. Knowing about the different dining options and amenities will show your genuine interest in the role and help you engage with interviewers more effectively.
✨Emphasise Teamwork and Communication
The role requires clear communication with front desk staff and other team members. Prepare to discuss how you've successfully collaborated with colleagues in the past to ensure a seamless guest experience.
✨Exude Warmth and Hospitality
Since the position involves welcoming guests, practice conveying warmth and friendliness during the interview. Your attitude should reflect the hospitable environment that Andaz aims to create for its guests.
