At a Glance
- Tasks: Greet guests, provide local recommendations, and assist with transport and reservations.
- Company: Join Hyatt, a global leader in hospitality with a vibrant culture.
- Benefits: Flexi hours, discounted stays, free meals, and continuous learning opportunities.
- Other info: Empower your career with Hyatt's supportive and inclusive culture.
- Why this job: Make guests feel valued while developing skills in a dynamic environment.
- Qualifications: Previous hospitality experience and excellent communication skills preferred.
The predicted salary is between 34650 - 42350 £ per year.
- Warmly greet all guests upon arrival and throughout their stay, ensuring they feel welcomed and valued.
- Provide expert local knowledge andpersonalisedrecommendations on Stratford, London attractions, dining, shopping, entertainment and transportation options.
- Assist guests with arranging transport, restaurant reservations, tickets, special requests and memorable local experiences.
- Handle luggage assistance requests and coordinate with other hotel departments to ensure a seamless guest journey.
- Maintain up-to-date knowledge of local events, attractions and services to deliver accurate and valuable recommendations to guests.
Previous experience within a hotel, hospitalityor guest-facing environment is preferred.
You will have excellent communication and interpersonal skills, an enthusiasm for delivering outstanding guestexperiencesand a proactive approach to service.
Knowledge of Stratford and London attractions would be advantageous, along with the ability to remain professional, organisedand calm in a fast-paced environment.
Hyatt Regency London Stratford and Hyatt House London Stratfordare located inthe vibrant Stratford area of East London within Westfield Stratford City, one of Europe's largest urban shopping and entertainment destinations.
- Together, the hotels offer 350 contemporary guestrooms and suites along with 14 versatilemeetingand event spaces.
The property welcomes a diverse mix of business and leisuretravellersand is within walking distance of Queen Elizabeth Olympic Park and the London Stadium.
Dining experiences include Elondi Restaurant & Bar, offering modern British dishes influenced by the vibrant spirit of East London and made with locally sourced ingredients.
Colleagues work in a dynamic and fast-paced environment, supporting both short-stay and extended-stay guest experiences in one of London's most vibrant and fast-evolvingneighbourhoods., At Hyatt, our purpose is to care for people so they canbetheir best.
Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.
With more than 1,450 hotels andall inclusiveresorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For.
At Hyatt, we open doors and turn jobs into careers.
Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
- At Hyatt, there's a home for every stage of your career.
With flexi hours, you are in control of your schedule.
We will let you know what shifts are available, and you simply let us know which ones are convenient for you.
This is a great way to earn extra money and develop new skills in your free time.
You might even discover a career you didn't know existed.
Schedule : Available working hours will vary each week and can range anywhere from 0 to 40 hours.
- Discounted hotel stays across Hyatt, not just for you but also your family and friends from the day you start
- Free meals on duty
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and launtered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path, as well as job promotion opportunities across Hyatt Hotels worldwide
- #J-18808-Ljbffr
Concierge - Flexi Hours employer: Hyatt Corporation
Hyatt Regency London Blackfriars is an exceptional employer that prioritises guest-centric service and employee development in a vibrant hotel environment. With a strong focus on collaboration and strategic growth, team members benefit from comprehensive training opportunities and a supportive work culture that values innovation and excellence in hospitality. Working here not only allows you to enhance your leadership skills but also to be part of a dynamic team dedicated to creating memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Concierge - Flexi Hours
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Hyatt Corporation and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Concierge - Flexi Hours
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Hyatt Corporation that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Hyatt Corporation.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Hyatt Corporation get a sense of who you are beyond your experience!
How to prepare for a job interview at Hyatt Corporation
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Hyatt Corporation and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
