At a Glance
- Tasks: Welcome guests, take orders, and ensure exceptional dining experiences.
- Company: Join the Hyatt family in a vibrant London location.
- Benefits: Discounted hotel stays, free meals, and continuous learning opportunities.
- Other info: Enjoy a dynamic work environment with a focus on wellbeing and inclusion.
- Why this job: Be part of a diverse team that values your individuality and career growth.
- Qualifications: Friendly attitude and excellent customer service skills; food service experience is a plus.
The predicted salary is between 23306 - 28485 £ per year.
- Welcome and engage with guests, accurately taking and relaying food and beverage orders to ensure exceptional service.
- Deliver food and beverages efficiently, maintaining high standards of presentation and quality.
- Ensure the cleanliness and organization of the dining area is maintained in accordance with hygiene and safety regulations.
- Handle payment transactions accurately and address guest inquiries or concerns promptly and professionally.
You are a friendly and attentive individual with excellent customer service skills.
You work efficiently in a fast-paced environment, ensuring guests have a pleasant dining experience.
Previous experience in food service is a plus.
Hyatt Regency London - The Churchill is conveniently tucked away in upmarket Marylebone, located in the heart of London's West End, featuring views over the charming gardens of Portman Square.
With 440 sophisticated guestrooms including 50 suites, plus 11 distinctive meeting spaces, the hotel offers a full range of services tailored to serve the needs of business and leisure travellers alike.
Dining options include seasonal dishes and Afternoon Tea at The Montagu Kitchen and snacks and cocktails at award-winning Churchill Bar & Terrace., At Hyatt 'We care for people so they can be their best'.
This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing.
Joining us means you will be part of the ever-growing Hyatt family which has 1150 hotels in over 70 countries and is recognised as a Great Place to Work Company!
Being part of Hyatt means always having space to be you.
We are passionate about diversity, equity and inclusion.
Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Join a team that is making travel more human.
Connected.
Sustainable.
Here, everyone's role matters.
Opportunities are yours to shape.
Your individuality is celebrated.
At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.
- Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
- Free meals on duty
- Life Assurance
- 50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
- Uniform provided and laundered complimentary
- Headspace membership and access to our Employee Assistance Programme
- Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide
Waiter/ess - The Montagu in City of Westminster employer: Hyatt Corporation
Hyatt Regency London Blackfriars is an exceptional employer that prioritises guest-centric service and employee development in a vibrant hotel environment. With a strong focus on collaboration and strategic growth, team members benefit from comprehensive training opportunities and a supportive work culture that values innovation and excellence in hospitality. Working here not only allows you to enhance your leadership skills but also to be part of a dynamic team dedicated to creating memorable experiences for guests.
StudySmarter Expert Advice🤫
We think this is how you could land Waiter/ess - The Montagu in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Hyatt Corporation. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Hyatt Corporation
Don't be shy about reaching out to Hyatt Corporation directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Waiter/ess - The Montagu in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Hyatt Corporation and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Hyatt Corporation
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
