As part of the Groups & Events team, you will play a key role in managing the planning and coordination of groups, meetings and events from confirmation through to execution. You will work closely with clients and hotel departments to ensure every event is delivered seamlessly while supporting revenue growth and maintaining exceptional service standards.,
- Manage the administration, planning and execution of group bookings, meetings and events, ensuring all details are accurately coordinated.
- Produce event documentation including proposals, contracts, event orders and group overviews in line with Hyatt standards.
- Conductclientshow rounds and build strong relationships by providing knowledgeable and professional guidance throughout the planning process.
- Manage event diaries and function space tomaximiserevenue opportunities andoptimiseoccupancy.
- Prepare, review and distribute banquet event orders (BEOs), ensuring all event information is accurate and communicated effectively across departments.
- Support and lead BEO meetings, ensuring all operational teams are fully briefed on upcoming events.
- Utilisehotel systems to manage bookings, maintain accuraterecordsand ensure all activities are completed in a timely manner.
- Identify opportunities to generate additional revenue through upselling and cross-selling hotel products and services.
- Monitor event deposits, payments, invoicing and post-event settlements to ensure accurate financial administration.
- Build strong relationships across the hotel, ensuring a seamless transition of event information and exceptional event delivery. You will have previous experience in an Events Planning or similar role, ideally within a hotel environment, with a proven ability to coordinate events from planning through to delivery. Familiarity with hotel sales, eventmanagementor booking systems would be advantageous.
A confident communicator with excellentorganisationalskills, you will be comfortable managing multiple priorities while delivering a high level of guest service. You will enjoy building relationships with clients and colleagues alike and have the ability to identify commercial opportunities that contribute to achieving revenue targets.
Hyatt Regency London Stratford and Hyatt House London Stratfordare located inthe vibrant Stratford area of East London within Westfield Stratford City, one of Europe's largest urban shopping and entertainment destinations. Together, the hotels offer 350 contemporary guestrooms and suites along with 14 versatilemeetingand event spaces. The property welcomes a diverse mix of business and leisuretravellersand is within walking distance of Queen Elizabeth Olympic Park and the London Stadium. Dining experiences includeElondiRestaurant & Bar, offering modern British dishes inspired by the vibrant spirit of East London and crafted using locally sourced ingredients. Colleagues work in a dynamic and fast-paced environment supporting both short-stay and extended-stay guest experiences in one of London's most exciting and rapidly evolvingneighbourhoods.
- 12 complimentary nights per year of service across Hyatt Hotels worldwide
- Discounted hotel stays across Hyatt for you, your family and friends from your first day
- Free meals while on duty
- Complimentary laundering of business attire
- 50% discount on food and beverage when dining as a guest at selected Hyatt Hotels
- Headspace membership and access to our Employee AssistanceProgramme
- Continuous learning and development opportunities, providing a clear career path and promotion opportunities across Hyatt Hotels worldwide
At Hyatt, our purpose is to care for people so they canbetheir best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow. With more than 1,450 hotels and all-inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune's 100 Best Companies to Work For. At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.
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Senior Events Planner in City of Westminster employer: Hyatt Corporation
Hyatt Regency London Blackfriars is an exceptional employer that prioritises guest-centric service and employee development in a vibrant hotel environment. With a strong focus on collaboration and strategic growth, team members benefit from comprehensive training opportunities and a supportive work culture that values innovation and excellence in hospitality. Working here not only allows you to enhance your leadership skills but also to be part of a dynamic team dedicated to creating memorable experiences for guests.
