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- Tasks: Lead the night team and ensure top-notch guest service during night operations.
- Company: Join a renowned international hotel chain with a focus on excellence.
- Benefits: Enjoy hotel discounts, complimentary meals, and a balanced work schedule.
- Why this job: Make a difference in guest experiences while developing your leadership skills.
- Qualifications: Hospitality experience and strong leadership abilities are essential.
- Other info: Work in a dynamic environment with opportunities for growth.
The predicted salary is between 30000 - 42000 £ per year.
An international hotel chain in England is seeking a Night Duty Manager responsible for overseeing night operations and ensuring high guest service standards. The role involves managing front-of-house operations, preparing reports for management, and leading a night team under a 4 on, 4 off shift pattern.
Ideal candidates will have:
- Proven hospitality experience
- Leadership skills
- A strong understanding of health and safety protocols
The position offers various benefits, including hotel discounts and complimentary meals.
Night Duty Manager: Lead Night Team & Guest Service in City of Westminster employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Night Duty Manager: Lead Night Team & Guest Service in City of Westminster
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Night Duty Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Brush up on your leadership skills and be ready to discuss how you've handled guest service challenges in the past. We want to hear about your experience and how you can lead a night team effectively.
✨Tip Number 3
Show off your knowledge of health and safety protocols. As a Night Duty Manager, you'll need to ensure everything runs smoothly during the night shift. Be prepared to talk about how you prioritise safety while maintaining high guest service standards.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Night Duty Manager: Lead Night Team & Guest Service in City of Westminster
Some tips for your application 🫡
Show Off Your Experience: When you're writing your application, make sure to highlight your hospitality experience. We want to see how you've led teams and managed operations in the past, so don’t hold back on those details!
Tailor Your Application: Make your application stand out by tailoring it to the Night Duty Manager role. Use keywords from the job description, like 'guest service standards' and 'health and safety protocols', to show us you’re a perfect fit.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the best candidate for leading our night team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Hyatt Corporation
✨Know Your Hospitality Stuff
Make sure you brush up on your hospitality knowledge, especially around guest service standards and health and safety protocols. Be ready to share specific examples from your past experience that demonstrate your understanding and how you've applied these in real situations.
✨Show Off Your Leadership Skills
As a Night Duty Manager, you'll be leading a team, so it's crucial to highlight your leadership experience. Think of times when you've successfully managed a team or resolved conflicts. Prepare to discuss your approach to motivating staff during the night shift.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. For instance, how would you handle a guest complaint at 3 AM? Practise your responses to common situations you might face during night operations to show you're ready for anything.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the hotel’s approach to guest service or how they support their night team. This shows your genuine interest in the role and helps you gauge if the company is the right fit for you.
