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- Tasks: Support sales efforts, engage with clients, and create memorable guest experiences.
- Company: Join Hyatt Regency Birmingham, a global leader in hospitality.
- Benefits: Competitive salary, 12 free hotel nights, discounts, and extensive development opportunities.
- Why this job: Explore a dynamic career in hospitality with clear progression and global mobility.
- Qualifications: Experience in a similar role, strong communication skills, and a proactive attitude.
- Other info: Be part of a diverse team that values individuality and inclusion.
The predicted salary is between 26436 - 26436 £ per year.
As a Sales Coordinator, you will have the opportunity to chart your own journey, explore new opportunities and develop a career you may never have imagined within hospitality. Working within the Sales & Marketing team, you'll support groups & events sales efforts, collaborate with our operations team, and engage with clients throughout various aspects of the sales function. This is a varied role where no two days are the same.
You will support with administrative tasks, host hotel tours, recommend packages and ideas to clients, and work with the operations team to create a seamless and memorable journey for our guests. This position is full‑time (40 hours per week), typically following office hours, with some evening or weekend work required with advance notice.
Responsibilities- Respond to all external customer enquiries in a timely, accurate and professional manner with a clear focus on conversion.
- Ensure hotel procedures are accurately followed including business being accurately logged in to Envision, methods of payment confirmed and contracts issued promptly on confirmation of bookings.
- Conduct site inspections and tailored hotel tours to convert prospective clients into confirmed business.
- Manage group and event enquiries in line with agreed revenue strategies, commercial guidelines and brand standards.
- Prepare banquet event orders and work closely with operations to help ensure a smooth guest experience.
- Support the wider team as needed across all Sales & Marketing functions.
- Have experience within a similar role.
- Be well organized, admin focused and able to multitask.
- Have a positive attitude and excellent communication skills.
- Be pro‑active, confident and customer focused.
- Be curious, and eager to support the wider commercial team.
- Salary: £26,436.8 per annum
- 12 complimentary nights per year across Hyatt Hotels worldwide
- Discounted stays for you and your family from day one
- Discount on food & beverage when dining as a guest at selected Hyatt Hotels
- Complimentary meals on duty
- 28 days holiday including bank holidays (increasing to 33 days)
- Extensive learning and development opportunities
- Headspace membership and access to our Employee Assistance Programme
- A commitment to Diversity, Equity & Inclusion with opportunities to join one of our UK DE&I Chapters.
- Clear career progression and global mobility within Hyatt Hotels.
Hyatt Regency Birmingham is ideally located in the heart of the city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre (ICC), Brindley Place, and the Bullring shopping centre. This contemporary four‑star hotel offers direct access to the vibrant canal‑side area and is a short stroll from Birmingham New Street Station. The hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a traditional pub‑style bar, and a luxurious spa with an indoor pool and fitness centre.
At Hyatt, ‘We care for people so they can be their best.’ This is demonstrated in our values of Empathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing which shape everything we do. Being part of Hyatt Regency Birmingham means joining a global family of over 1,150 hotels in more than 70 countries, recognised as a Great Place to Work. Here, individuality is celebrated, and opportunities are yours to shape. Hospitality is more than a job, it's a career for people who care. Being part of Hyatt means always having space to be you. We are passionate about diversity, equity and inclusion. Our global teams are a mosaic of cultures, ethnicities, genders, ages, abilities and identities.
Apply today for this Sales Coordinator role and start your journey with Hyatt Hotels! Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
Sales Coordinator in Birmingham employer: Hyatt Corporation
Contact Detail:
Hyatt Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator in Birmingham
✨Tip Number 1
Get to know the company inside out! Research Hyatt Regency Birmingham and its values. When you walk into that interview, show us you understand our commitment to diversity and inclusion. It’ll make you stand out!
✨Tip Number 2
Practice your pitch! You’ll need to communicate clearly and confidently about your experience. Think about how your skills align with the Sales Coordinator role and be ready to share specific examples.
✨Tip Number 3
Don’t forget to ask questions! Show us you’re curious about the role and the team. Ask about the sales strategies or how the operations team collaborates with sales. It shows you’re engaged and eager to learn.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it gives you a chance to showcase your enthusiasm for joining the Hyatt family right from the start.
We think you need these skills to ace Sales Coordinator in Birmingham
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of humour or a personal story can make your application stand out.
Tailor Your Application: Make sure to tailor your application to the Sales Coordinator role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for key achievements and avoid long paragraphs. We appreciate straightforward communication, especially in a role focused on customer interaction.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details about the role and our company culture there.
How to prepare for a job interview at Hyatt Corporation
✨Know Your Stuff
Before the interview, make sure you understand the role of a Sales Coordinator inside out. Familiarise yourself with the responsibilities listed in the job description, like managing group enquiries and conducting site inspections. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
As a Sales Coordinator, excellent communication is key. During the interview, practice clear and concise responses. You might even want to prepare a few examples of how you've successfully engaged with clients or resolved issues in the past. This will demonstrate your customer-focused attitude and ability to multitask.
✨Be Proactive and Positive
Bring your positive energy to the interview! Share instances where you've taken initiative in previous roles, whether it was suggesting new ideas or improving processes. This aligns perfectly with the proactive nature they're looking for and shows that you're ready to contribute to the team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of events you'll be coordinating, or how success is measured in this role. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values.