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- Tasks: Lead the housekeeping team to ensure a spotless and welcoming hotel environment.
- Company: Hyannis Harbor Hotel offers a blend of coastal charm and boutique elegance on Cape Cod.
- Benefits: Enjoy perks like health insurance, 401(k), paid time off, and more.
- Why this job: Join a supportive team focused on growth and excellence in hospitality.
- Qualifications: Previous leadership experience and strong communication skills are essential.
- Other info: Candidates must be willing to relocate or commute to Falmouth, MA.
The predicted salary is between 28800 - 43200 £ per year.
The Housekeeping Manager is responsible for directing the housekeeping department of the hotel to ensure clean, orderly, and attractive conditions of guest rooms and common areas.
Position Duties and Responsibilities:
- Supervises the work activities of housekeeping staff under the direction of the General Manager.
- Provides training including safety and standard operating procedures to all housekeeping personnel.
- Ensures adherence to company quality standards by inspecting rooms, including deep cleans.
- Distributes keys and work assignments to staff.
- Adds addresses guest complaints regarding housekeeping services or equipment.
- Assists with the selection of housekeeping personnel.
- Ensures the staff is practicing efficient and effective procedures.
- Monitors linen and guest supply inventory.
- Reports any maintenance repairs to maintenance staff; records repair information in maintenance log.
- Completes follow-up on vacant or occupied rooms.
- Assumes functions of Housekeeper as necessary.
- Manages the lost and found program.
Qualifications:
- Previous leadership experience required.
- Computer literate in Microsoft Windows applications preferred.
- Excellent communication and organizational skills.
- Strong interpersonal and problem-solving abilities.
- Highly responsible and reliable.
- Ability to multitask.
- Candidates must be willing to relocate and/or commute to Falmouth, MA.
Benefits: 401(k), Dental insurance, Health insurance, Life insurance, Paid time off, Vision insurance.
Hotel Housekeeping Manager employer: Hyannis Harbor Hotel
Contact Detail:
Hyannis Harbor Hotel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Housekeeping Manager
✨Tip Number 1
Familiarise yourself with the specific housekeeping standards and procedures used in hotels. Understanding the expectations for cleanliness and orderliness will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Highlight your leadership experience by preparing examples of how you've successfully managed teams in the past. Be ready to discuss how you trained staff and handled any challenges that arose.
✨Tip Number 3
Research the Hyannis Harbor Hotel and its unique features. Knowing about their services and guest expectations can help you tailor your conversation and show genuine interest in the role.
✨Tip Number 4
Prepare to discuss your problem-solving skills, especially in relation to guest complaints. Think of specific instances where you resolved issues effectively, as this will showcase your ability to handle the responsibilities of the role.
We think you need these skills to ace Hotel Housekeeping Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Hotel Housekeeping Manager position. Tailor your application to highlight relevant experience and skills.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous leadership experience in housekeeping or related fields. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage a team effectively.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the hotel. Mention specific experiences that relate to the duties listed, such as training staff or managing inventory, and explain how you can contribute to maintaining high standards at the hotel.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a housekeeping manager.
How to prepare for a job interview at Hyannis Harbor Hotel
✨Showcase Your Leadership Skills
As a Housekeeping Manager, you'll need to demonstrate your previous leadership experience. Be prepared to discuss specific examples of how you've successfully managed a team, resolved conflicts, and motivated staff in past roles.
✨Familiarise Yourself with Hotel Standards
Research the quality standards and procedures that Hyannis Harbor Hotel adheres to. Understanding their expectations will allow you to speak confidently about how you can ensure these standards are met and even exceeded.
✨Prepare for Problem-Solving Questions
Expect questions that assess your problem-solving abilities, especially regarding guest complaints or staff issues. Think of scenarios where you've effectively handled such situations and be ready to share those experiences.
✨Demonstrate Your Organisational Skills
Highlight your organisational skills by discussing how you manage tasks, schedules, and inventory. Provide examples of how you've implemented efficient procedures in previous roles to improve operations.
