- London
- Hybrid
Job Description
The Transformation Project Manager is responsible for the structured delivery of strategic transformation initiatives across HX. The role translates business priorities into clear project plans, coordinates cross-functional teams, manages dependencies, risks and decisions, and ensures that agreed outcomes are embedded into day-to-day operations. Working with senior leaders, functional owners and subject-matter experts, the role provides disciplined governance, transparent reporting and practical project coordination to deliver measurable, sustainable improvements for the business, our people and our guests.
Key Responsibilities & Deliverables
The role is expected to own and manage end-to-end delivery of assigned transformation projects, from mobilisation and planning through implementation, handover and closure.
- Translate strategic objectives and business priorities into clear scope, deliverables, milestones and integrated project plans.
- Establish appropriate project governance, including decision forums, reporting cadence, documentation standards and escalation routes.
- Work with stakeholders to support stakeholder adoption and embed agreed changes into day-to-day operations.
- Coordinate cross-functional workstreams and maintain alignment across business owners, subject-matter experts, technology teams and external partners.
- Manage project risks, issues, assumptions, dependencies and decisions, driving timely mitigation and escalation where required.
- Monitor delivery progress, risks, benefits and budget, providing concise and accurate status reporting.
- Plan and coordinate testing, business readiness, training, implementation, and transition to business as usual.
- Maintain clear project documentation, decision records and audit trails, ensuring information is accessible, current and appropriately controlled.
- Facilitate workshops and working sessions that enable effective problem solving, decision-making and accountability.
- Identify opportunities to improve HX project delivery practices, templates, governance and ways of working, and share lessons learned across the transformation portfolio.
- Contribute to broader team and business priorities as needed.
- Thinks sustainably and brings this mindset to their team and partners.
- Champions the HX Spirits
Transformation Project Manager in London employer: HX Expeditions
As a leading player in the digital commerce space, our company offers an exceptional work environment in London that fosters innovation and collaboration. We prioritise employee growth through continuous professional development and a strong emphasis on team engagement, ensuring that every member feels valued and empowered to contribute to our mission of delivering unforgettable guest experiences. With a hybrid working model and a commitment to sustainability, we provide a unique opportunity for passionate individuals to thrive in a dynamic and rewarding setting.