At a Glance
- Tasks: Lead strategic deployment planning for our fleet of expedition ships and analyse voyage profitability.
- Company: Join HX, a passionate team dedicated to sustainable travel and unforgettable adventures.
- Benefits: Hybrid work model, competitive salary, and opportunities for personal and professional growth.
- Other info: Be part of a mission-driven company that inspires change and enriches communities.
- Why this job: Make a real impact on global travel while promoting sustainability and adventure.
- Qualifications: Experience in strategic planning, analysis, and collaboration across teams.
The predicted salary is between 40500 - 49500 £ per year.
A bit about the role: At HX our purpose is to awaken people to the beauty and fragility of the planet, with adventure that reignites a sense of wonder. We take curious travellers to incredible destinations, sustainably in true expedition-style with science and education at the heart of every journey. We bring them off the beaten track, to special destinations across the Arctic, Antarctic, Galapagos, British Isles, Alaska, Northern Norway, and Central / South America.
Deployment is the overall strategy for where our fleet of five expedition ships operates, when they operate in each region and what type of voyage products they undertake when in a given region (itinerary length and route). It is one of the biggest commercial decisions the business makes each year: it determines what we can sell, what it costs to operate and how each season performs.
The Snr Manager Deployment Strategy & Planning works on the strategic direction of fleet deployment collaboratively across key stakeholders. The role builds the analysis and scenario modelling behind deployment decisions, provides visibility of itinerary profitability at voyage level, and manages the deployment plan from approval through to the start of each season. It focuses on ship-to-region allocation and season structure, working in close collaboration with the itinerary planning, expedition product, marine, operations, revenue management and commercial teams.
At HX, we are a passionate team who deliver our global operations from every corner of the world and our people are instrumental in continuing to inspire this adventure, play their part and deliver on our promise of guest centric and memorable experiences, benefiting the communities we visit, enriching our guests and inspiring a more sustainable world – to change the way they see the world.
Key Responsibilities & Deliverables:- Deployment Strategy & Scenario Modelling: Build the analysis behind fleet deployment decisions, including ship-to-region allocation, season structure, itinerary length and repositioning options and present recommendations to senior leadership through each planning cycle. Develop and maintain scenario models that assess deployment options on revenue, cost, contribution, demand and guest satisfaction. Synthesize commercial and competitor insights to ensure HX has a competitive edge. Ensure a commercial mindset in all deployment decisions.
- Voyage Profitability & Post Season Performance: Create and maintain tools that show the profitability of each itinerary, enabling better deployment decisions. Run the post season review, analysing voyage performance across revenue, pax, yield, cost, contribution and NPS to inform future deployment decisions. Continuously improve the accuracy of voyage level assumptions each planning cycle.
- Deployment Lifecycle Management: Manage the deployment plan from approval to the start of each season, monitoring the assumptions it was built on, including regulatory, dry dock, port, geopolitical and competitive developments, and flagging changes early enough to act. Work with fleet operations on dry dock timing and locations, ensuring maintenance plans and deployment positioning stay aligned. Maintain close interaction with marine and operations teams before and after voyages to ensure turnaround ports are feasible.
- Commercial Opportunities & Cross Functional Collaboration: Evaluate charter opportunities for feasibility and contribution, partnering with revenue management and commercial teams. Lead the planning of travel agent familiarization trips and structural in season deployment changes, working with the itinerary planning and expedition product teams. Lead a structured trade partner input process with the commercial team for new product development. Work closely with Expedition Product Managers on product changes, improvement and profitability of voyages.
Snr Manager Deployment Strategy & Planning in London employer: HX Expeditions
At HX Expeditions, we pride ourselves on being an excellent employer that fosters a collaborative and accountable work culture. Our commitment to continuous improvement not only enhances our procurement processes but also provides ample opportunities for employee growth and mentorship, particularly for those in strategic roles like the Strategic Indirect Procurement Lead. Located in a vibrant environment, we offer a unique chance to make a meaningful impact while working alongside dedicated professionals who share a passion for excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Snr Manager Deployment Strategy & Planning in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like HX Expeditions who are looking for fresh talent for roles like Snr Manager Deployment Strategy & Planning.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like HX Expeditions and give you a leg up for your Snr Manager Deployment Strategy & Planning application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Snr Manager Deployment Strategy & Planning openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Snr Manager Deployment Strategy & Planning in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Snr Manager Deployment Strategy & Planning role at HX Expeditions.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Snr Manager Deployment Strategy & Planning position at HX Expeditions.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of HX Expeditions.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to HX Expeditions's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Snr Manager Deployment Strategy & Planning.
How to prepare for a job interview at HX Expeditions
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at HX Expeditions.
