At a Glance
- Tasks: Manage credit control and ensure timely cash allocation for customer accounts.
- Company: Join a purpose-led explorer company focused on sustainable expedition experiences.
- Benefits: Gain valuable experience in a dynamic environment with potential for growth.
- Other info: Embrace sustainability and champion the HX Spirits in your role.
- Why this job: Make a real impact while working in a vibrant, global team.
- Qualifications: 2 years of credit control experience; accounting knowledge is a plus.
The predicted salary is between 30000 - 40000 £ per year.
Credit Controller HX is a purpose‑led explorer company dedicated to sustainable expedition experiences worldwide. As a Credit Controller, you will manage credit control, ensuring timely cash allocation to customer accounts, and escalating issues where necessary while reporting to the Accounts Receivable Manager.
Key Responsibilities & Deliverables
- Timely preparation and distribution of monthly travel agent statements.
- Proactively chase travel agents and direct customers for overdue payments via email and phone.
- Build and maintain effective, user‑friendly working relationships with internal and external partners to manage debtors.
- Handle inbound emails for the Accounts Receivable team and respond to internal/external queries.
- Assist with month‑end close processes and internal reporting.
- Support prompt allocation of cash to customer accounts.
- Assist with incoming bank reconciliations when required.
- Help maintain Credit Collection policies and procedures.
- Assist in the external audit process.
- Other duties as assigned.
- Think sustainably and bring this mindset to the team and partners.
- Champion the HX Spirits.
Requirements
- Fluency in English is required.
- A minimum of 2 years credit control experience, with a solid grounding in accounting procedures.
- Studying toward an accountancy qualification is a plus but not essential.
- Basic accounting processing and reconciliation skills.
- Experience in the maritime, expedition, or cruise industry is beneficial.
- Tech‑forward and adaptable, with a proven ability to learn new systems quickly.
- Proficiency in MS Office (Outlook, PowerPoint, Word, Excel).
- Experience working in a multi‑national organisation with a global guest mix.
Key Personal Attributes / Behavioural Competencies
- Safety and compliance minded for yourself and others.
- High integrity and honesty.
- Passionate about inclusion and belonging.
- Clear and effective communication with stakeholders.
- Ability to manage execution and competing demands.
- Adaptability and positive response to change.
- Attention to detail and accuracy.
- Effective, confident communication skills.
- Problem‑solving, conflict resolution, networking, continuous improvement, and technical aptitude.
- Ability to work logically and adapt as needed.
- Strong initiative and urgency, following up on outstanding matters.
- Ownership and pride in all aspects of work, from advisory to day‑to‑day administration.
- Professional polish at all times when engaging with leaders and teammates with differing views.
Credit Controller (6 Months FTC) employer: HX Expeditions
HX is an exceptional employer that champions sustainability and fosters a collaborative work culture, making it an ideal place for those passionate about meaningful work. As a Credit Controller, you will benefit from a supportive environment that encourages professional growth and offers opportunities to engage with a diverse global team. With a focus on inclusion and continuous improvement, HX provides a unique chance to contribute to sustainable expedition experiences while developing your skills in the maritime industry.
StudySmarter Expert Advice🤫
We think this is how you could land Credit Controller (6 Months FTC)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in credit control or finance. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Since HX is all about sustainable experiences, think about how you can align your skills and experiences with their mission. Show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your communication skills! As a Credit Controller, you'll need to chase payments and handle queries. Role-play with a friend or family member to get comfortable with these conversations. Confidence is key!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand. Let's make it happen!
We think you need these skills to ace Credit Controller (6 Months FTC)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Credit Controller role. Highlight your credit control experience and any relevant accounting qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share why you're passionate about the role and how your values align with our purpose-led mission at HX. We love seeing genuine enthusiasm!
Showcase Your Communication Skills:Since effective communication is key in this role, make sure your application is clear and concise. Use straightforward language and structure your thoughts logically to demonstrate your ability to communicate well.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at HX Expeditions
✨Know Your Numbers
Brush up on your credit control and accounting knowledge. Be ready to discuss your experience with cash allocation, debt management, and reconciliation processes. This will show that you understand the core responsibilities of the role and can hit the ground running.
✨Showcase Your Communication Skills
Since you'll be dealing with travel agents and customers, practice articulating how you've effectively communicated in past roles. Prepare examples of how you've resolved conflicts or built relationships, as this will demonstrate your ability to manage stakeholders.
✨Emphasise Your Adaptability
The job requires someone who is tech-forward and adaptable. Think of instances where you've quickly learned new systems or adapted to changes in processes. Highlighting these experiences will show that you're a good fit for a dynamic environment.
✨Bring the Sustainable Mindset
As HX is dedicated to sustainable expedition experiences, think about how you can contribute to this ethos. Prepare to discuss any previous experiences or ideas you have related to sustainability in finance or credit control, which will align you with the company's values.
