At a Glance
- Tasks: Create memorable experiences for guests and lead a dynamic restaurant team.
- Company: Join the award-winning Sofitel London Heathrow, blending style and convenience.
- Benefits: Enjoy competitive salary, free meals, discounts, and exciting employee perks.
- Other info: Fast-paced environment with a focus on teamwork and personal growth.
- Why this job: Be part of a growing team with real opportunities for career advancement.
- Qualifications: Experience in high-quality service and excellent communication skills required.
The predicted salary is between 29255 - 29255 £ per year.
Salary – £29,255 plus tronc
Holiday – 28 days holiday, enhanced after 5 years of service.
But there's more...
- Free meals on duty.
- Uniform offered and dry cleaned.
- Discounted employee friends & family rates at Arora Hotels.
- Food and beverage discounts.
- Christmas gifts and employee parties.
- Introduce a friend scheme.
- Cycle 2 work scheme.
- UK attraction discounts @ Merlin Entertainments.
- Taste card.
- Life assurance scheme.
- Wage stream.
- Employee assistance programme.
- Arora star employee recognition.
- Long service recognition award.
About us
Sofitel London Heathrow is an award-winning hotel that is the perfect blend of style and convenience. With 605 spacious ensuite rooms plus a selection of restaurants and bars showcasing fresh international flavours. Our luxurious hotel is connected to terminal 5 and has spa and fitness facilities. The 45 meeting rooms include a flexible ballroom accommodating up to 1,300 delegates.
A bit about what you will do
The Assistant Outlet Manager embraces every opportunity to create extra special moments for our guests and provide a personal experience that will be remembered. Lead by example and foster team dynamics to ensure the team remains focused on meeting guests’ needs and brand standards. Monitor the performance of the restaurant through analysis of guest feedback and financial results, initiating corrective action as needed. Plan and execute marketing campaigns and promotions to attract and retain guests. Conduct daily briefings with the restaurant team and attend Food and Beverage meetings with the leadership team to ensure a seamless guest experience. Manage staffing levels according to business demands. Address any guest concerns promptly, attentively and efficiently. Coach, train, and support the team to provide consistently high standards while continually seeking improvement.
More about you
Providing high quality service and attention to detail comes naturally to you. A smart and professional appearance. Excellent communication skills. The ability to remain calm whilst under pressure. Feeling comfortable in a fast-paced, busy environment. You value being part of a team and supporting your colleagues. Most of all, you have an approachable, positive, and proactive manner. Experience in a similar role within a 5‑star hotel is a significant advantage.
Grow with us
We are growing rapidly and with growth comes advancement opportunities. Being part of the Arora group there are exciting opportunities for career progression and development across our properties and brands.
Assistant F&B Outlet Manager employer: HWSOF-Food & Beverage
At Sofitel London Heathrow, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and personal growth. With competitive benefits such as enhanced holiday after five years, free meals on duty, and extensive employee discounts, we ensure our staff feel valued and supported. Our commitment to career progression within the Arora group means that as we grow, so do your opportunities for advancement in a luxurious environment connected to one of the UK's busiest airports.
