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For Companies At a Glance
- Tasks: Support patients with daily living activities and promote their recovery.
- Company: Join Surrey and Borders Partnership NHS Foundation Trust, a top mental health service provider.
- Benefits: Enjoy flexible working, free parking, and excellent health and wellbeing support.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Care Certificate or equivalent required; experience in mental health is essential.
- Other info: Located in beautiful Surrey, just 30 minutes from Central London.
The predicted salary is between 21800 - 24100 £ per year.
Job Summary
Farnham Road Hospital – Transforming Inpatient Mental Healthcare
Farnham Road Hospital is home to three adult inpatient wards and a Health-Based Place of Safety, offering care and support to our local community.
As part of our ongoing ambition to transform inpatient mental healthcare, we are proud to offer a modern, therapeutic environment for both patients and staff.
Our Facilities:
- 46 beds, all in single, en-suite bedrooms
- Two lounges and a dedicated outdoor space per ward
- A wooded area for supervised walks, promoting recovery and wellbeing
- Staff-only areas on every ward, designed to support colleague wellbeing
- An on-site caf, staff lounge, and excellent transport links, including nearby train access
Join Our Team:
This is an exciting opportunity to be part of a well-established service delivering high-quality, compassionate care to those who need it most. You\’ll work alongside dedicated, experienced professionals in a supportive multi-disciplinary team.
We\’re embracing innovative ways of working and invite you to join us as we continue to improve how we assess, treat, and support our patients.
Main duties of the job
Main Duties of a Mental Health Healthcare Support Worker
- Supporting Daily Living Activities
- personal care Help with meals and encourage good nutrition and hydration
- Support patients in maintaining personal hygiene and dignity
- Carry out and record regular physical and mental health observations (e.g. mood, behaviour, vital signs)
- Report any concerns or changes to the nursing or medical team promptly
- Encourage participation in therapeutic and recreational activities
- Foster a positive, recovery-focused environment
- Build therapeutic, professional relationships with patients
- Engage in meaningful conversations to provide emotional support
- Contribute to the safety and security of the ward (e.g. observing policies around access and observation levels)
- Support patients in distress or crisis, including de-escalation when needed
- Accurately record patient care, observations, and incidents using electronic systems
- Ensure documentation is completed in line with trust policies and confidentiality standards
- Work collaboratively with nurses, doctors, occupational therapists, psychologists, and others
- Attend mandatory training and development opportunities to enhance skills
About Us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received.
Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
We look forward to receiving your application!
Details
Date posted
03 July 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
£25,883 to £26,958 a year incl 5% Fringe HCAS
Contract
Permanent
Working pattern
Full-time
Reference number
325-7274905-HOSP
Job locations
Farnham Road Hosptial
Farnham Road
Guildford
GU2 7LX
Job Description
Job responsibilities
Please see job description for further information alternatively please contact the ward mananger to discuss
Job Description
Job responsibilities
Please see job description for further information alternatively please contact the ward mananger to discuss
Person Specification
Experience
Essential
- Proven experience Mental Health patient facing role
Desirable
- Voluntary work with in a care field
Qualifications
Essential
- Care Certificate or an equivalent
Desirable
- NVQ Health related subject
- Degree in a related subject
Person Specification
Essential
- Care Certificate or an equivalent
Desirable
- NVQ Health related subject
- Degree in a related subject
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Surrey and Borders Partnership NHS Foundation Trust
Address
Farnham Road Hosptial
Farnham Road
Guildford
GU2 7LX
Employer\’s website
https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)
Employer details
Employer name
Surrey and Borders Partnership NHS Foundation Trust
Address
Farnham Road Hosptial
Farnham Road
Guildford
GU2 7LX
Employer\’s website
https://www.sabp.nhs.uk/working-for-us (Opens in a new tab)
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Health Care Support Worker employer: HwC Ventures
Contact Detail:
HwC Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Care Support Worker
✨Tip Number 1
Familiarise yourself with the specific duties of a Health Care Support Worker, especially in mental health settings. Understanding the nuances of patient care, daily living activities, and therapeutic engagement will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals already working in mental health care. Attend local workshops or seminars related to mental health support, as this can provide valuable insights and connections that may lead to job opportunities.
✨Tip Number 3
Prepare for potential interview questions by practising responses that highlight your experience in patient-facing roles. Be ready to discuss how you've handled challenging situations and supported individuals in distress.
✨Tip Number 4
Research Surrey and Borders Partnership NHS Foundation Trust thoroughly. Understanding their values, mission, and recent initiatives will allow you to tailor your conversation and show genuine interest in being part of their team.
We think you need these skills to ace Health Care Support Worker
Some tips for your application 🫡
Understand the Role: Read through the job description carefully to understand the responsibilities and requirements of a Health Care Support Worker. Tailor your application to highlight relevant experiences and skills that align with these duties.
Highlight Relevant Experience: Make sure to emphasise any previous experience in mental health or care settings. Use specific examples to demonstrate how you've supported patients, maintained their dignity, and contributed to a positive recovery environment.
Showcase Your Qualifications: Clearly list your qualifications, especially the Care Certificate or any equivalent certifications. If you have additional training or education related to health care, be sure to mention it as well.
Personalise Your Application: Write a personalised cover letter that reflects your passion for mental health care and your desire to work with Surrey and Borders Partnership NHS Foundation Trust. Mention why you are drawn to their mission and how you can contribute to their team.
How to prepare for a job interview at HwC Ventures
✨Show Your Compassion
As a Health Care Support Worker, empathy and compassion are key. Be prepared to share examples of how you've supported individuals in distress or crisis, highlighting your ability to foster a positive, recovery-focused environment.
✨Demonstrate Teamwork Skills
This role involves working closely with a multi-disciplinary team. Discuss your experience collaborating with healthcare professionals and how you contribute to a supportive team dynamic.
✨Highlight Relevant Experience
Make sure to mention any previous roles in mental health or care settings. If you have a Care Certificate or relevant qualifications, bring them up to show your commitment to the field.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Think of specific scenarios where you successfully managed patient care or de-escalated a crisis.
