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For Companies At a Glance
- Tasks: Support patients with personal care and promote their recovery in a compassionate environment.
- Company: Join Surrey and Borders Partnership NHS Foundation Trust, a top mental health provider.
- Benefits: Enjoy flexible working, free parking, and excellent health and wellbeing support.
- Why this job: Make a real difference in patients' lives while developing your skills in a supportive team.
- Qualifications: Experience in mental health care and a Care Certificate or equivalent is essential.
- Other info: Work in a beautiful area just 30 minutes from Central London with great transport links.
The predicted salary is between 22200 - 25000 £ per year.
Farnham Road Hospital provides high-quality inpatient mental health care across three adult wards and a Health-Based Place of Safety, serving our local community with compassion and expertise. As part of our commitment to transforming inpatient mental healthcare, we offer a modern, therapeutic environment designed to support recovery, dignity, and staff wellbeing.
Our Facilities
- 46 single en-suite bedrooms, promoting privacy and comfort
- Two lounges and a dedicated outdoor space on each ward
- Access to a garden area for supervised walks, supporting wellbeing and recovery
- Staff-only spaces on every ward, prioritising colleague wellbeing
- On-site café, staff lounge, and excellent transport links, including nearby train services
Join Our Team
This is an exciting opportunity to join a well-established service delivering safe, compassionate, and high-quality care. You will work alongside experienced and committed professionals within a supportive multidisciplinary team. We are embracing innovative ways of working and continuous improvement, and we invite you to be part of our journey as we enhance how we assess, treat, and support people during their inpatient stay.
Main duties of the job
- Support patients with personal care, ensuring dignity, privacy, and respect at all times
- Assist with meals and encourage good nutrition and hydration
- Promote independence where possible while providing appropriate support
- Carry out and accurately record regular physical and mental health observations, including mood, behaviour, and vital signs
- Promptly report any changes or concerns to the nursing or medical team
- Encourage patient participation in therapeutic, social, and recreational activities
- Contribute to a positive, recovery-focused ward environment
- Build and maintain professional, therapeutic relationships with patients
- Engage in meaningful conversations to provide emotional reassurance and support
- Support the safety and security of the ward in line with observation levels and trust policies
- Assist in managing patient distress or crisis situations, including the use of de-escalation techniques
- Accurately document care provided, observations, and incidents using electronic record systems
- Ensure all documentation complies with trust policies, confidentiality, and information governance standards
- Work collaboratively within the multidisciplinary team, including nurses, doctors, occupational therapists, and psychologists
About Us
Surrey and Borders Partnership NHS Foundation Trust is the leading provider of mental health, learning disability, neurodevelopmental and drug and alcohol services in Surrey and North East Hampshire. We support people of all ages and are passionate about providing high quality care that is delivered at the right time as close to home as possible to help people recover and stay well.
We are one of the top 10 mental Health, Learning Disability and Community Trust to work for nationwide. Our Trust is an inclusive and supportive employer that offers a wide range of staff networks, flexible working, free parking and excellent health and wellbeing support. We also provide a wide range of opportunities to help staff develop and progress.
Surrey is a beautiful county lying just 30 minutes away from Central London and from the South Coast. Our historic market towns and bustling districts are enveloped in wonderful countryside, and our excellent road and rail networks bring the rest of the country within easy reach. For international travel, both Gatwick and Heathrow airports are nearby.
Please note that we reserve the right to close posts as soon as sufficient applications are received. Regrettably, due to UK Home Office requirements we cannot offer sponsorship for all our job roles. If you apply for a role that we cannot offer sponsorship for, unfortunately, your application form will be rejected from the process.
We look forward to receiving your application!
Details
- Date posted: 22 January 2026
- Pay scheme: Agenda for change
- Band: Band 3
- Salary: £26,240 to £27,928 a year Incl 5% Fringe HCAS, pa, pro rata
- Contract: Permanent
- Working pattern: Full-time
- Reference number: 325-7714957-HOSP
- Job locations: Rowan Ward, Farnham Road Hospital, Farnham Road, Guildford, GU2 7LX
Job responsibilities: Please see job description for further information alternatively please contact the ward manager to discuss
Essential
- Experience in a mental health patient-facing role
- Care Certificate or an equivalent
Desirable
- PICU experience
- NVQ Health related subject
- Degree in a related subject
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Health Care Support Worker- PICU in Guildford employer: HwC Ventures
Contact Detail:
HwC Ventures Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Care Support Worker- PICU in Guildford
✨Tip Number 1
Get to know the organisation! Research Surrey and Borders Partnership NHS Foundation Trust, their values, and what they stand for. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. Having a chat with someone already in the field can give you insider tips and might even lead to a referral!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to mental health care support. Think about your experiences and how they align with the role. Mock interviews with friends can really boost your confidence.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our amazing team at Farnham Road Hospital.
We think you need these skills to ace Health Care Support Worker- PICU in Guildford
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in mental health care. We want to see how your skills align with the role of a Health Care Support Worker in our PICU.
Show Your Passion: Let us know why you're excited about working in mental health care! Share your motivation for applying and how you can contribute to our supportive environment at Farnham Road Hospital.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your experiences and qualifications, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our official website! This ensures that we receive all your details correctly and helps us process your application smoothly.
How to prepare for a job interview at HwC Ventures
✨Know Your Stuff
Make sure you understand the role of a Health Care Support Worker in a PICU setting. Familiarise yourself with the key responsibilities, such as supporting patients with personal care and promoting recovery. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in mental health or patient-facing roles. If you have any specific examples of how you've handled challenging situations or supported patients, share those stories. This will demonstrate your capability and readiness for the role.
✨Emphasise Teamwork
Since you'll be working within a multidisciplinary team, highlight your ability to collaborate effectively with others. Share examples of how you've worked with different professionals in the past and how you can contribute to a positive ward environment.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This could be about the team dynamics, training opportunities, or how the hospital supports staff wellbeing. Asking questions shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
