At a Glance
- Tasks: Manage IT infrastructure and ensure smooth operations for a busy corporate office.
- Company: Dynamic tech company based in London with a focus on innovation.
- Benefits: Competitive salary, career growth opportunities, and a vibrant work environment.
- Other info: Join a collaborative team and make a real impact in a fast-paced setting.
- Why this job: Be the tech hero who keeps everything running smoothly and drives improvements.
- Qualifications: 5+ years in IT support, with strong Microsoft 365 and management experience.
The predicted salary is between 60000 - 75000 £ per year.
Hands-on IT Infrastructure Manager owning the technology environment for this company's London headquarters, with responsibility for other offices. This isn't a pure service desk role. You'll be the go-to person for everything from Microsoft 365 administration and Entra ID to firewall management, server infrastructure, and vendor contracts. You'll report directly to the Global VP of IT Digital and be trusted to keep a busy corporate office running without close supervision.
What you'll be doing:
- Running the IT service desk and owning incident, problem, and change management
- Managing the full Microsoft 365 estate including Exchange Online, Teams, SharePoint, Intune, and Entra ID
- Owning London office infrastructure — servers, networking, firewalls (Fortigate), backups, and telephony
- Administering SSO and identity management across the application estate
- Managing key supplier relationships
- Driving service quality through SLA reporting, trend analysis, and continuous improvement
Key skills:
- 5+ years in IT support with at least 2 in a management role
- Deep Microsoft 365 and Entra ID expertise — this is non-negotiable
- Networking and infrastructure skills (LAN/WAN, DNS, SD-WAN, Fortigate)
- ITIL Foundation certified
- Someone who can work independently
IT Manager employer: HW Select Ltd
As an IT Manager at our London headquarters, you'll be part of a dynamic and innovative team that values hands-on expertise and independent problem-solving. We offer a collaborative work culture that encourages professional growth through continuous learning and development opportunities, alongside competitive benefits tailored to support your well-being. Join us in a vibrant city where your contributions will directly impact our technology landscape and drive our success forward.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager
✨Tip Number 1
Network like a pro! Attend industry meetups or tech events in London to connect with other IT professionals. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a personal project or contribute to open-source initiatives that highlight your expertise in Microsoft 365 and infrastructure management. This not only boosts your CV but also gives you something tangible to discuss in interviews.
✨Tip Number 3
Prepare for the interview like it’s a big game! Research the company’s IT environment and come armed with ideas on how you can improve their current setup. This shows initiative and that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications with us!
We think you need these skills to ace IT Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with Microsoft 365 and IT management. We want to see how your skills match the job description, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our IT Manager role. Share specific examples of your past experiences that relate to managing IT infrastructure and service quality.
Show Off Your Problem-Solving Skills:In your application, mention instances where you've successfully managed incidents or problems in IT. We love candidates who can demonstrate their ability to think on their feet and keep things running smoothly!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at HW Select Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your Microsoft 365 and Entra ID knowledge. Be ready to discuss specific features, recent updates, and how you've used them in past roles. This isn't just about knowing the basics; they want to see your expertise shine through.
✨Showcase Your Management Skills
Since this role involves managing IT support and infrastructure, prepare examples of how you've successfully led teams or projects. Think about challenges you've faced and how you resolved them, especially in a hands-on capacity.
✨Understand the Company’s IT Environment
Do some homework on the company’s current IT setup and any recent news related to their technology. Being able to discuss their infrastructure and suggest improvements will show that you're proactive and genuinely interested in the role.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-life situations, like handling an IT crisis or managing vendor relationships. Practice articulating your thought process and decision-making skills clearly, as this will demonstrate your ability to think on your feet.
