Apprentice Customer Assistant
Apprentice Customer Assistant

Apprentice Customer Assistant

Apprenticeship 800 - 1400 Β£ / month (est.) No home office possible
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At a Glance

  • Tasks: Assist customers and provide recycling advice at our Car Hill HWRC.
  • Company: Join the Martin Group, a leader in construction and waste recycling since 1976.
  • Benefits: Gain valuable experience while completing a Level 2 Customer Service Practitioner Apprenticeship.
  • Why this job: Make a difference in your community by promoting recycling and sustainability.
  • Qualifications: Good communication skills and a willingness to learn about health and safety.
  • Other info: Must be over 18 due to working with machinery and hazardous substances.

The predicted salary is between 800 - 1400 Β£ per month.

The Martin Group of Companies (Est. 1976) provide specialist services to the construction and waste recycling industries, with an annual turnover in excess of Β£223m. HW Martin Waste Ltd manages a variety of waste and recyclable materials for households and businesses, right across the UK. We are committed to building a first-class talented workforce, so that we can offer the very best service to our customers.

HW Martin Waste Ltd is looking for an Apprentice Customer Assistant / Recycling Advisor to support our overall operations at our Car Hill HWRC. The role includes liaising with the general public, providing advice and sorting recycling products. The successful applicant may also be required to support surrounding HWRCs to provide cover and will be required to complete a Level 2 Customer Service Practitioner Apprenticeship. Due to the working environment including machinery and hazardous substances the candidate must be aged over 18.

This role will be customer facing so good communication skills are essential. You will have the ability to understand instructions and carry them out and have a be prepared to develop a general understanding of health and safety.

Apprentice Customer Assistant employer: Hw Martin Holdings

The Martin Group of Companies is an excellent employer, offering a supportive work culture that prioritises employee development and growth. As an Apprentice Customer Assistant at our Car Hill HWRC, you will gain valuable experience in customer service while contributing to sustainable waste management practices. With a commitment to training and a focus on teamwork, we provide a rewarding environment for those looking to make a meaningful impact in their community.
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Contact Detail:

Hw Martin Holdings Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Apprentice Customer Assistant

✨Tip Number 1

Get to know the company! Research HW Martin Waste Ltd and their services. Understanding their mission and values will help you connect better during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your communication skills! Since this role is customer-facing, it’s crucial to be able to engage with the public confidently. Try role-playing common customer scenarios with friends or family to build your confidence.

✨Tip Number 3

Be ready to showcase your adaptability! The job may require you to support different HWRCs, so highlight any past experiences where you've had to adjust quickly to new environments or tasks.

✨Tip Number 4

Apply through our website! We want to see your application directly, so make sure you submit it there. It shows initiative and gives us a chance to see your enthusiasm for the role right from the start.

We think you need these skills to ace Apprentice Customer Assistant

Communication Skills
Customer Service Skills
Ability to Understand Instructions
Health and Safety Awareness
Problem-Solving Skills
Teamwork
Adaptability
Attention to Detail

Some tips for your application 🫑

Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of enthusiasm and a friendly tone can go a long way in making your application stand out.

Tailor Your Application: Make sure to tailor your application specifically for the Apprentice Customer Assistant role. Highlight any relevant experience or skills that match what we’re looking for, like your communication skills and ability to follow instructions.

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what you want to say. Avoid fluff and focus on what makes you a great fit for the role!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at Hw Martin Holdings

✨Know the Company

Before your interview, take some time to research HW Martin Waste Ltd. Understand their services, values, and what they stand for. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Show Off Your Communication Skills

Since this role is customer-facing, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully communicated with others in the past, whether in a job or during your studies. This will demonstrate your ability to engage with the public.

✨Understand Health and Safety

Familiarise yourself with basic health and safety protocols, especially since you'll be working in an environment with machinery and hazardous substances. Being able to discuss these topics during your interview will show that you're responsible and ready to learn.

✨Prepare Questions

Have a few thoughtful questions ready to ask at the end of your interview. This could be about the apprenticeship programme, team dynamics, or growth opportunities within the company. It shows that you're proactive and genuinely interested in the role.

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