HW Solutions are working with a leading private equity-backed financial services business undergoing a significant programme of commercial transformation, supporting its ambitious growth plans.
The business has already invested in developing its future commercial operating model and is now looking to appoint an experienced Programme Director to take ownership of the next phase of delivery.
This is a highly visible, hands-on role, bringing together multiple workstreams across commercial, sales, marketing, technology and operations to ensure the programme delivers meaningful, measurable business outcomes.
The Role
Working closely with senior leadership, you will take responsibility for coordinating and driving an integrated commercial transformation programme focused on improving customer acquisition, sales effectiveness, distribution and operational performance.
Key responsibilities will include:
- Bringing together multiple transformation workstreams into a clear, integrated programme with defined priorities, milestones and accountabilities.
- Driving improvements across lead generation, prospect management, CRM, conversion and onboarding journeys.
- Working across commercial, technology and operational teams to ensure effective implementation and business adoption.
- Managing programme dependencies, risks, resources and stakeholder engagement.
- Establishing clear performance measures and tracking the delivery of commercial benefits.
- Supporting the transition from external consultancy-led transformation to sustainable, business-owned delivery.
- Challenging existing processes and ways of working to improve commercial effectiveness.
About You
We are seeking experienced programme or transformation professional who combines strong delivery capability with a genuine understanding of commercial performance.
You will ideally bring:
- A track record of leading complex, cross-functional commercial transformation programmes.
- Experience within financial services, ideally wealth management, insurance, banking or intermediary distribution.
- Exposure to sales transformation, customer acquisition, CRM, distribution or commercial operating-model change.
- The ability to translate strategic objectives into practical delivery plans and measurable outcomes.
- Strong stakeholder management skills, with the confidence to influence and challenge senior business leaders.
- A hands-on approach, comfortable working across both business and technology teams.
The Opportunity
This is an opportunity to join a growing, PE-backed financial services business at an important stage in its transformation, taking ownership of an established programme and helping translate significant investment into sustainable commercial growth.
Location:
North of England, with hybrid working and regular on-site presence required.
Commercial Programme Manager - Interim employer: HW Interim Solutions
At HW Interim Solutions, we pride ourselves on being an excellent employer that values hands-on experience and fosters a collaborative work culture. Our West Midlands location offers a hybrid working model, allowing for flexibility while engaging in meaningful projects that drive significant savings and supplier engagement. We are committed to employee growth, providing opportunities for professional development within a dynamic multi-site consumer environment, making this role not just a job, but a rewarding career path.
