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- Tasks: Join our IT team to enhance and support our tech landscape.
- Company: hVIVO, a dynamic company in Canary Wharf with a collaborative culture.
- Benefits: Full-time role with opportunities for professional development and flexible working.
- Other info: Great career growth potential in a fast-paced environment.
- Why this job: Be a key player in driving efficiencies and making a real impact.
- Qualifications: Experience with Windows, Microsoft 365, and advanced troubleshooting skills.
The predicted salary is between 36000 - 60000 £ per year.
hVIVO has a vacancy for an experienced IT Engineer to join the team here. The role is full time and permanent based in Canary Wharf and is on site 3 days per week. As an IT Engineer, you will be a vital part of our collaborative IT team, acting as a technical anchor for our group-wide operations. You won’t just be dealing with user issues; you’ll be collaborating with the rest of the team to deliver a reliable and outstanding service. We operate in a fast-paced, dynamic environment where uptime is just the baseline. Your mission is to evolve and enhance our IT landscape, driving efficiencies that empower every department to succeed.
Key Responsibilities
- Managing User Accounts, Devices and Applications
- Supporting Windows builds, imaging, and configuration
- Installing, configuring, and troubleshooting business applications
- Managing mobile devices (often via MDM platforms like Intune)
- Creating, modifying, and disabling accounts in systems like Active Directory, Azure AD, and SaaS platforms
- Handling permission changes, group memberships, and MFA issues
- Ensuring access requests follow security and compliance processes
- Compliance & Governance (GxP) Validation Management – Maintain the validated state of critical systems in accordance with GxP standards
- Change Control – Manage system updates and configuration changes through a structured Change Control process
- Systems Administration & Reliability – Troubleshooting infrastructure issues (network, server, application, hardware)
- Supporting Projects & Improvements – Assisting with rollouts (software deployments, hardware refreshes, migrations)
- Service Excellence & Operations – Advanced Troubleshooting; assist with the administration of the IT Helpdesk
- Operational Flexibility – Participate in a flexible support model to ensure business continuity
- Trend Analysis – Use support data to identify recurring technical themes and implement permanent structural improvements
Key Components to being in the team
- Enablement – Provide the robust, scalable platform that allows our development and product teams to deliver world‑class applications
- Partnership – Act as a key technical liaison with external partners and suppliers
- Balance – Blend proactive project delivery with high‑level technical support
- Evolution – Explore emerging tech and integrate it into our stack
Essential Requirements
- Windows 10/11, Windows Server 2019/2022
- Microsoft 365 Administration (Exchange Online, SharePoint Online, Teams)
- Modern Identity Management (SSO, MFA, Conditional Access)
- Endpoint Management using Intune / Autopilot
- Microsoft Azure (Compute, Storage, Networking, App Services)
- System lifecycle management best practices
- Change control and audit‑ready documentation
- ITIL aligned service management
- Advanced troubleshooting across cloud, network, and application layers
Desirable Requirements
- Life sciences industry experience
- Experience in a GxP environment/ GxP and validation frameworks
- Azure Active Directory / Entra ID
- PowerShell & Infrastructure Automation Tools
- Modern data visualisation platforms (Power BI, Tableau)
- Automated testing technologies and frameworks
- Trend analysis & problem management using ITSM metrics
IT Engineer (on site) in London employer: hVIVO
Contact Detail:
hVIVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer (on site) in London
✨Tip Number 1
Network, network, network! Get out there and connect with people in the IT field. Attend meetups, tech events, or even online webinars. You never know who might have a lead on your dream job!
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and technical expertise. This gives potential employers a taste of what you can do beyond just a CV.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Role-play with a friend or use mock interview platforms to build your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for talented individuals like you to join our team. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace IT Engineer (on site) in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Engineer role. Highlight your experience with Windows, Microsoft 365, and any relevant projects you've worked on. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background aligns with our needs. Don’t forget to mention your interest in evolving technology and improving processes.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled complex technical issues in the past. We love candidates who can demonstrate their troubleshooting prowess and proactive approach to preventing future problems.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at hVIVO
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Microsoft 365, and Azure. Be ready to discuss how you've managed user accounts and devices in the past, as well as any troubleshooting experiences you've had. The more specific examples you can provide, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've tackled complex technical issues. Think about how you used advanced troubleshooting techniques or trend analysis to prevent future problems. This will demonstrate your ability to not just fix things, but also improve processes.
✨Understand Compliance and Governance
Since the role involves GxP compliance, be familiar with validation management and change control processes. You might be asked how you ensure systems adhere to quality frameworks, so having a solid grasp of these concepts will set you apart.
✨Be Ready for Team Collaboration Questions
This position is all about working with others, so expect questions about teamwork and partnership. Think of examples where you've collaborated with colleagues or external partners to deliver outstanding service. Highlight your communication skills and how you contribute to a positive team environment.