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- Tasks: Support clinical teams and manage volunteer journeys in a dynamic trial environment.
- Company: Join FluCamp, a leading clinical trials organisation in Whitechapel & Canary Wharf.
- Benefits: Full-time role with flexible shifts and opportunities for career growth.
- Why this job: Make a difference in clinical research while gaining valuable experience.
- Qualifications: GCSEs in English, Science, and Maths; strong customer service and communication skills.
- Other info: Be part of a supportive team in a fast-paced, rewarding setting.
The predicted salary is between 36000 - 60000 £ per year.
We would like to hire a permanent Clinical Administrator to join the FluCamp admin team across our sites in Whitechapel & Canary Wharf. The Clinic Administrator will provide essential administrative support to the clinical team within our busy screening clinic and quarantine clinical trial unit, and for managing the volunteer journey admission and discharge. This is a full-time, permanent position. Shifts will range from 0800 - 1800 with the potential for some occasional weekend work, so some flexibility is required.
Responsibilities:
- Meet and greet volunteers attending appointments
- Co-ordinate progress of all screened volunteers seen at the site
- Provide administrative support to the Clinical Team
- Provide receptionist duties for the screening clinic ensuring the reception area is always tidy and staffed during clinic hours
- Responsible for ensuring case notes and other associated documents are tracked and then filed appropriately in the correct patient/volunteer file
- Dealing with queries, typing clinic notes, letters and faxes, filing, audit information preparation, database entry and general correspondence
- Assisting with medical record management and filing, securing physician signatures, communication with GPs in securing required information for trial participation
- When required, performs non-invasive study specific assessments on volunteers
Qualifications:
- Grade A-C in GCSEs or equivalent, especially English, Science and Mathematics
- Excellent customer service skills
- Effective communication skills
- Highly competent in using computer systems and Microsoft Office
- Excellent organisational and time management skills
- Good understanding of data protection and confidentiality
- An understanding of ethical practice and confidentiality
- Flexible, willing, positive and supportive
- Positive and supportive team player
- Knowledge of ICH GCP/FDA regulations, UK Statutory Instruments and Basic Life Support certification are also desirable
Clinic Administrator - Clinical Trials - FluCamp in London employer: hVIVO
Contact Detail:
hVIVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Administrator - Clinical Trials - FluCamp in London
✨Tip Number 1
Get to know the company! Research FluCamp and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. As a Clinic Administrator, you'll be interacting with volunteers and the clinical team regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle queries smoothly.
✨Tip Number 3
Be ready to showcase your organisational skills. Think of examples from your past experiences where you managed multiple tasks effectively. This will demonstrate your ability to keep the clinic running smoothly, especially during busy times.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen on joining the FluCamp family. Don’t miss out on this opportunity!
We think you need these skills to ace Clinic Administrator - Clinical Trials - FluCamp in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of Clinic Administrator, so don’t hold back on showcasing your customer service and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how you can contribute to our team at FluCamp. Keep it friendly and professional, and make sure to mention any specific experiences that relate to the responsibilities listed.
Showcase Your Communication Skills: As a Clinic Administrator, effective communication is key. In your application, demonstrate your ability to communicate clearly and effectively. Whether it’s through your writing style or examples of past interactions, we want to see that you can engage with volunteers and the clinical team seamlessly.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications better and ensures you get all the latest updates about your application status. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at hVIVO
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Clinic Administrator at FluCamp. Familiarise yourself with the tasks like managing volunteer journeys and providing administrative support to the clinical team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves meeting and greeting volunteers, it's crucial to highlight your customer service experience. Prepare examples of how you've successfully dealt with queries or provided excellent service in previous roles. This will demonstrate your ability to create a welcoming environment for volunteers.
✨Demonstrate Organisational Skills
The job requires excellent organisational and time management skills. Be ready to discuss how you prioritise tasks and manage your time effectively. You could even share a specific instance where your organisational skills made a difference in your previous work.
✨Understand Data Protection and Ethical Practices
Given the nature of clinical trials, having a solid understanding of data protection and confidentiality is key. Brush up on relevant regulations and be prepared to discuss how you would handle sensitive information. This shows that you take ethical practices seriously and are ready to comply with industry standards.
