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- Tasks: Join our IT team to enhance and support our tech landscape.
- Company: hVIVO, a dynamic company in Canary Wharf with a collaborative culture.
- Benefits: Full-time role with opportunities for professional development and flexible working.
- Why this job: Be a key player in driving efficiencies and making a real impact.
- Qualifications: Experience with Windows, Microsoft 365, and advanced troubleshooting skills.
- Other info: Great career growth potential in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
hVIVO has a vacancy for an experienced IT Engineer to join the team here. The role is full time and permanent based in Canary Wharf and is on site 3 days per week. As an IT Engineer, you will be a vital part of our collaborative IT team, acting as a technical anchor for our group-wide operations. You won’t just be dealing with user issues; you’ll be collaborating with the rest of the team to deliver a reliable and outstanding service. We operate in a fast-paced, dynamic environment where uptime is just the baseline. Your mission is to evolve and enhance our IT landscape, driving efficiencies that empower every department to succeed.
Key Responsibilities
- Managing User Accounts, Devices and Applications
- Supporting Windows builds, imaging, and configuration
- Installing, configuring, and troubleshooting business applications
- Managing mobile devices (often via MDM platforms like Intune)
- Creating, modifying, and disabling accounts in systems like Active Directory, Azure AD, and SaaS platforms
- Handling permission changes, group memberships, and MFA issues
- Ensuring access requests follow security and compliance processes
- Compliance & Governance (GxP) Validation Management – Maintain the validated state of critical systems in accordance with GxP standards
- Change Control – Manage system updates and configuration changes through a structured Change Control process
- Systems Administration & Reliability – Troubleshooting infrastructure issues (network, server, application, hardware)
- Supporting Projects & Improvements – Assisting with rollouts (software deployments, hardware refreshes, migrations)
- Service Excellence & Operations – Advanced Troubleshooting; assist with the administration of the IT Helpdesk
- Operational Flexibility – Participate in a flexible support model to ensure business continuity
- Trend Analysis – Use support data to identify recurring technical themes and implement permanent structural improvements
Key Components to being in the team
- Enablement – Provide the robust, scalable platform that allows our development and product teams to deliver world‑class applications
- Partnership – Act as a key technical liaison with external partners and suppliers
- Balance – Blend proactive project delivery with high‑level technical support
- Evolution – Explore emerging tech and integrate it into our stack
Essential Requirements
- Windows 10/11, Windows Server 2019/2022
- Microsoft 365 Administration (Exchange Online, SharePoint Online, Teams)
- Modern Identity Management (SSO, MFA, Conditional Access)
- Endpoint Management using Intune / Autopilot
- Microsoft Azure (Compute, Storage, Networking, App Services)
- System lifecycle management best practices
- Change control and audit‑ready documentation
- ITIL aligned service management
- Advanced troubleshooting across cloud, network, and application layers
Desirable Requirements
- Life sciences industry experience
- Experience in a GxP environment/ GxP and validation frameworks
- Azure Active Directory / Entra ID
- PowerShell & Infrastructure Automation Tools
- Modern data visualisation platforms (Power BI, Tableau)
- Automated testing technologies and frameworks
- Trend analysis & problem management using ITSM metrics
IT Engineer (on site) employer: hVIVO
Contact Detail:
hVIVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Engineer (on site)
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend meetups, webinars, or even just grab a coffee with someone who works at hVIVO. You never know when a casual chat could lead to your next big opportunity.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio or any projects that highlight your IT prowess, make sure to share them during interviews. It’s a great way to demonstrate your hands-on experience and problem-solving abilities.
✨Tip Number 3
Prepare for those tricky technical questions! Brush up on your knowledge of Windows, Azure, and troubleshooting techniques. We want to see how you think on your feet, so practice explaining your thought process clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at hVIVO.
We think you need these skills to ace IT Engineer (on site)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the IT Engineer role. Highlight your experience with Windows, Azure, and any relevant troubleshooting skills. We want to see how your background aligns with our needs!
Showcase Your Projects: If you've worked on any projects that involved system lifecycle management or change control, be sure to mention them. We love seeing practical examples of how you've tackled challenges in a fast-paced environment.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. Explain why you're excited about the role and how you can contribute to our team. We appreciate straightforward communication!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at hVIVO
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows 10/11, Windows Server, and Microsoft 365. Be ready to discuss how you've managed user accounts and devices in the past, as well as any experience with Intune or Azure. The more specific examples you can provide, the better!
✨Show Off Your Problem-Solving Skills
Prepare to share instances where you've troubleshot complex issues. Think about times when you had to dive deep into diagnostics or work with third parties to resolve infrastructure problems. Highlighting your analytical skills will show that you're ready for the fast-paced environment.
✨Understand Compliance and Governance
Since this role involves GxP compliance, it’s crucial to demonstrate your understanding of validation management and change control processes. Brush up on these topics and be prepared to discuss how you’ve ensured systems adhere to quality frameworks in previous roles.
✨Be Ready to Collaborate
This position is all about teamwork, so think of examples where you've worked closely with others to deliver outstanding service. Whether it's collaborating on projects or providing support, showing that you can partner effectively with different teams will set you apart.