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- Tasks: Support clinical teams and manage volunteer journeys in a dynamic trial environment.
- Company: Join FluCamp, a leading clinical trials organisation in Whitechapel & Canary Wharf.
- Benefits: Full-time role with flexible shifts and opportunities for professional growth.
- Why this job: Make a difference in clinical research while developing valuable administrative skills.
- Qualifications: GCSEs in English, Science, and Maths; strong customer service and communication skills.
- Other info: Be part of a supportive team in a fast-paced, impactful setting.
The predicted salary is between 30000 - 42000 £ per year.
We would like to hire a permanent Clinical Administrator to join the FluCamp admin team across our sites in Whitechapel & Canary Wharf. The Clinic Administrator will provide essential administrative support to the clinical team within our busy screening clinic and quarantine clinical trial unit, and for managing the volunteer journey admission and discharge. This is a full-time, permanent position. Shifts will range from 0800 - 1800 with the potential for some occasional weekend work, so some flexibility is required.
Responsibilities
- Meet and greet volunteers attending appointments
- Co-ordinate progress of all screened volunteers seen at the site
- Provide administrative support to the Clinical Team
- Provide receptionist duties for the screening clinic ensuring the reception area is always tidy and staffed during clinic hours
- Responsible for ensuring case notes and other associated documents are tracked and then filed appropriately in the correct patient/volunteer file
- Dealing with queries, typing clinic notes, letters and faxes, filing, audit information preparation, database entry and general correspondence
- Assisting with medical record management and filing, securing physician signatures, communication with GPs in securing required information for trial participation
- When required, performs non-invasive study specific assessments on volunteers
Qualifications
- Grade A-C in GCSEs or equivalent, especially English, Science and Mathematics
- Excellent customer service skills
- Effective communication skills
- Highly competent in using computer systems and Microsoft Office
- Excellent organisational and time management skills
- Good understanding of data protection and confidentiality
- An understanding of ethical practice and confidentiality
- Flexible, willing, positive and supportive
- Positive and supportive team player
- Knowledge of ICH GCP/FDA regulations, UK Statutory Instruments and Basic Life Support certification are also desirable
Clinic Administrator - Clinical Trials - FluCamp employer: hVIVO
Contact Detail:
hVIVO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinic Administrator - Clinical Trials - FluCamp
✨Tip Number 1
Get to know the company! Research FluCamp and understand their mission and values. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and the company culture, plus it might just land you a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to administrative roles in clinical settings. Think about how your skills match the job description and be ready to share specific examples from your past experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Clinic Administrator - Clinical Trials - FluCamp
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background fits with the role of Clinic Administrator, so don’t be shy about showcasing your customer service and organisational skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the position and how you can contribute to our team at FluCamp. Keep it friendly and professional, and make sure to mention any specific experiences that relate to the responsibilities listed.
Be Clear and Concise: When filling out your application, clarity is key. We appreciate straightforward answers that get to the point. Avoid jargon and keep your language simple so we can easily understand your qualifications and enthusiasm for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at hVIVO
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Clinic Administrator. Familiarise yourself with the tasks mentioned in the job description, like managing volunteer journeys and providing administrative support. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role involves meeting and greeting volunteers, it's crucial to demonstrate your excellent customer service skills. Prepare examples from your past experiences where you've successfully handled queries or provided support. This will highlight your ability to create a welcoming environment for volunteers.
✨Be Organised and Detail-Oriented
As a Clinic Administrator, you'll need to manage case notes and ensure everything is filed correctly. During the interview, share specific strategies you use to stay organised and detail-oriented. Mention any tools or systems you’ve used in the past to keep track of important documents and data.
✨Understand Ethical Practices
Having a good grasp of ethical practices and confidentiality is key in this role. Brush up on ICH GCP/FDA regulations and be ready to discuss how you would handle sensitive information. Showing that you take data protection seriously will impress the interviewers and demonstrate your commitment to ethical standards.
