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For Companies At a Glance
- Tasks: Support operations, compliance, and finance in a dynamic commercial office environment.
- Company: Join a prestigious commercial office team in Taunton with a professional culture.
- Benefits: Enjoy 28 days holiday, free gym access, and on-site nursery facilities.
- Why this job: Gain valuable experience while ensuring smooth contract operations and client satisfaction.
- Qualifications: Experience in operational roles, strong communication, and organisational skills required.
- Other info: Work-life balance with opportunities for personal and professional growth.
Join the team at a high-profile, bespoke commercial office site in Taunton, working within an engaged and professional facilities environment. You’ll be the central support for operations, compliance and finance, ensuring the contract runs smoothly while delivering an exceptional experience for the client. This role offers stability, work–life balance, and access to fantastic on-site amenities.
What You’ll Be Doing
- Client & Helpdesk Support
- Act as the go-to contact for client queries, keeping communication clear and consistent
- Manage incoming helpdesk requests, logging and monitoring jobs through the CAFM system
- Coordinate updates, ensuring that all stakeholders are informed from start to finish
- Prioritise issues, allocate tasks, and oversee follow-up actions
- Keep asset records, job notes and digital logs up to date
- Contract Coordination
- Prepare documentation and reports required for monthly contract meetings
- Maintain and update digital logbooks, training records and compliance files
- Monitor service delivery performance and support efforts to exceed SLAs and KPIs
- Track contractor activities, plan maintenance schedules and organise ad-hoc visits
- Support contract improvements by identifying ways to streamline or innovate processes
- Financial Administration
- Create and manage work orders, quotations and purchase orders
- Review and receipt invoices, ensuring accurate financial information is captured
- Assist with billing cycles, revenue tracking and forecasting activities
- Take part in weekly financial review meetings and monitor the account’s P&L
- Highlight discrepancies, resolve issues promptly and maintain audit-ready records
What We’re Looking For
- Experience in a busy operational, facilities or service-oriented role
- Strong communicator able to build effective relationships at all levels
- Highly organised with a keen eye for detail
- Able to work independently, multitask and prioritise effectively
- Confident with Microsoft Office; exposure to CAFM systems is advantageous
- Solutions-focused attitude with a proactive and professional approach
Additional Benefits
- 25 days annual leave + bank holidays
- Free access to an on-site gym
- On-site nursery facilities
- Support with obtaining full Security Clearance
- Opportunity to work within an impressive, modern workplace
If this role would be of any interest or you were looking to hear more then do feel free to submit an application today and we can give you a call!
Contract Support in Taunton employer: HVAC Recruitment
Contact Detail:
HVAC Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Support in Taunton
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their success. This will help you stand out as a candidate who genuinely cares about the position.
✨Tip Number 3
Practice your communication skills! Being able to articulate your thoughts clearly is key, especially in a client-facing role like Contract Support. Consider mock interviews with friends or use online resources to sharpen your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from enthusiastic candidates who are ready to join our team!
We think you need these skills to ace Contract Support in Taunton
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, make sure to read through the job description thoroughly. We want to see that you understand the role and how your experience aligns with what we're looking for.
Tailor Your CV and Cover Letter: Don’t just send a generic CV! We love it when applicants tailor their documents to highlight relevant experience and skills that match the Contract Support role. Show us why you're the perfect fit!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and experiences. Avoid fluff!
Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at HVAC Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of the Contract Support position. Familiarise yourself with the key tasks like managing helpdesk requests and financial administration. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Contract Support, you'll need to be an effective communicator. Prepare examples of how you've successfully managed client queries or coordinated with stakeholders in previous roles. This will highlight your ability to build relationships and keep everyone informed, which is crucial for this job.
✨Demonstrate Your Organisational Skills
Being highly organised is essential for this role. Bring along examples of how you've managed multiple tasks or prioritised effectively in a busy environment. You could even mention specific tools or methods you use to stay on top of your workload, which will impress the interviewers.
✨Prepare Questions About the Company
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful queries about the company culture, team dynamics, or future projects. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
