At a Glance
- Tasks: Manage maintenance schedules and ensure excellent service delivery for clients.
- Company: High-end commercial HQ with a strong client relationship.
- Benefits: Competitive salary, 25 days holiday, gym access, and career progression.
- Other info: Enjoy a supportive environment with training opportunities and on-site perks.
- Why this job: Join a dynamic team and make a real impact in facilities management.
- Qualifications: Experience in contract support or maintenance planning and strong communication skills.
Contract Support / Maintenance Planner
Location: High-End Commercial HQ - KT20
Salary: £32,500
Hours: Monday to Friday, 40 hours per week
The Role
We are looking for a highly motivated Contract Support / Maintenance Planner to join the on-site FM team. This is a very client-facing role, working closely with the client and wider facilities team to ensure excellent service delivery and maintain the strong relationship already established on site.
Key Responsibilities
- Manage the day-to-day work order process for planned and reactive maintenance
- Own and manage the 52-week planned maintenance schedule
- Liaise with subcontractors and suppliers to book in works and services
- Chase service reports, paperwork and supporting documentation
- Raise and manage purchase orders
- Ensure all contractor documentation is received, verified and kept up to date
- Manage remedial works and ensure jobs are completed within agreed SLAs and KPIs
- Maintain accurate records on the E-Logbook system
- Work closely with the on-site M&E team and wider FM team
- Maintain strong, professional relationships with the client, contractors and suppliers
- Support statutory compliance across the maintenance function
- Assist with monthly billing, financial reporting and relevant CBRE processes
- Ensure goods received and completed works are receipted in a timely manner
About You
- Previous experience in Contract Support, Maintenance Planning, FM Administration or a similar role
- Understanding of planned and reactive maintenance
- Strong customer service and communication skills
- Confident working directly with clients, contractors and suppliers
- Good working knowledge of Outlook, Word and Excel, including basic formulas and VLOOKUPs
- Experience with systems such as Oracle, Service Insight or E-Logbooks would be advantageous
Package & Benefits
- £32,500 salary
- Monday to Friday, 40-hour week
- Very client-facing position with an excellent existing client relationship
- 25 days holiday + Bank Holidays
- Company pension
- Employee discount schemes
- Further training and development opportunities
- Clear career progression
- On-site parking
- Subsidised restaurant
- Free Nuffield Health gym access
#J-18808-Ljbffr
Contract Support / Maintenance Planner in Tadworth employer: HVAC Recruitment
Join a well-established facilities management business that values its employees and fosters a supportive work culture. As a Fabric Engineer on a prestigious static site in Harrogate, you'll enjoy a stable Monday to Friday schedule, competitive salary, and ample opportunities for ongoing training and career progression. With a focus on employee well-being, we provide generous annual leave, a company pension, and all necessary equipment to ensure you can perform your role to the highest standards.
