At a Glance
- Tasks: Coordinate maintenance jobs and support facilities services across multiple sites.
- Company: Join a stable and growing Facilities Management business.
- Benefits: Competitive salary, potential for permanent position, and immediate interview availability.
- Other info: Dynamic team atmosphere with opportunities for growth and development.
- Why this job: Kickstart your career in a fast-paced environment with long-term prospects.
- Qualifications: Experience in Help Desk or administrative roles; strong organisational skills required.
The predicted salary is between 27000 - 28000 £ per year.
We're currently recruiting on behalf of our Facilities Management client for three Help Desk Coordinators to join their busy and growing team based in Leigh. This is an excellent opportunity for candidates with Help Desk, Service Desk, Scheduling, Coordination or Administrative experience looking to join a well-established business with long-term career prospects. The positions are initially offered on an agency-to-permanent basis, with the intention of securing permanent employees following a successful period.
The Role
As a Help Desk Coordinator, you will play a key role in supporting the delivery of maintenance and facilities services across multiple client sites. Working within a fast-paced environment, you will be responsible for coordinating works, liaising with contractors and ensuring all jobs are managed efficiently through to completion.
Key Responsibilities
- Managing and updating maintenance jobs on internal systems
- Monitoring job progress and closing completed works
- Chasing contractors for service reports, paperwork and updates
- Booking maintenance works and arranging site access
- Supporting permit administration and compliance processes
- Providing general help desk and coordination support
- Maintaining accurate records using spreadsheets and internal systems
- Liaising with clients, engineers and subcontractors to ensure service delivery targets are achieved
What We're Looking For
- Previous experience within a Help Desk, Service Desk, Scheduling, Planning or Coordinator position
- Strong administrative and organisational skills
- Good working knowledge of Microsoft Excel and computer systems
- Excellent communication skills with the ability to build relationships with contractors and clients
- Ability to prioritise workloads and work effectively in a fast-paced environment
- Facilities Management or Maintenance industry experience would be advantageous but is not essential
Working Hours
- 37.5 hours per week
- Standard hours: 08:30am – 5:00pm
- Rotating early shift starting at 07:00am
- Rotating late cover until 5:30pm
What's on Offer?
- Salary of £27,000 - £28,000
- Opportunity to secure a permanent position
- Stable and growing business
- Immediate interview availability
Interviews are taking place immediately and will be held at the Leigh office. To apply, please submit your CV for immediate consideration.
Helpdesk Administrator in Leigh employer: HVAC Recruitment
Join a dynamic and supportive team as a Help Desk Coordinator in Leigh, where your contributions will be valued in a stable and growing business. With a focus on employee development and long-term career prospects, we offer a collaborative work culture that encourages professional growth and provides immediate opportunities for permanent positions. Enjoy a competitive salary and the chance to make a meaningful impact in facilities management while working in a fast-paced environment.
StudySmarter Expert Advice🤫
We think this is how you could land Helpdesk Administrator in Leigh
✨Tip Number 1
Get your game face on! When you land that interview, make sure to research the company and its values. Show them you’re not just another candidate; you’re genuinely interested in what they do and how you can contribute.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your experience and skills confidently, especially those related to Help Desk and coordination.
✨Tip Number 3
Dress to impress! Even if it’s a virtual interview, looking sharp can boost your confidence. Choose an outfit that reflects professionalism and aligns with the company culture.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Helpdesk Administrator in Leigh
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your relevant experience in Help Desk or Coordination roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your administrative prowess!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Help Desk Coordinator role. We love seeing enthusiasm and a bit of personality, so let us know what excites you about this opportunity.
Show Off Your Skills:Don’t forget to mention your strong organisational skills and your experience with Microsoft Excel. We’re keen on candidates who can manage multiple tasks efficiently, so give us examples of how you've done this in the past!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at HVAC Recruitment
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Help Desk Coordinator role. Familiarise yourself with the key responsibilities and think about how your previous experience aligns with them. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Off Your Communication Skills
As a Help Desk Coordinator, communication is key. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively liaised with clients or contractors. This will highlight your ability to build relationships, which is crucial for the role.
✨Demonstrate Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritise workloads. You might be asked about specific tools or methods you use to stay organised. Bring up any experience you have with spreadsheets or internal systems, as this will show you're ready to handle the administrative side of the job.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
