At a Glance
- Tasks: Coordinate engineers and manage customer communications to ensure smooth operations.
- Company: Reputable engineering business known for professionalism and strong customer focus.
- Benefits: Competitive salary, supportive team environment, and opportunities for growth.
- Other info: Experience with BigChange is a plus, but not essential.
- Why this job: Join a dynamic team and make a real impact in a fast-paced role.
- Qualifications: Strong organisational and communication skills; multitasking ability is a must.
The predicted salary is between 26078 - 31873 £ per year.
An excellent opportunity has arisen for a Service Coordinator to join a well-established and highly regarded engineering business based in Burntwood. This is a fantastic chance to become part of a supportive, fast-paced team known for its professionalism and strong customer focus.
Contract: 6 months
Hours: 40 hours per week, Monday to Friday, 8am–5pm (one hour unpaid lunch)
Salary: Up to £29,950
As Service Coordinator, you'll play a key role in keeping engineering operations running smoothly, acting as the vital link between engineers, customers, and the wider business.
Key responsibilities of the Service Coordinator role include:
- Scheduling and coordinating engineers for planned maintenance and reactive call-outs
- Managing engineers' diaries to maximise efficiency, productivity, and customer service levels
- Acting as the main point of contact for customers, providing regular updates and responding to enquiries professionally
- Liaising with clients to confirm appointments, service visits, and completion of works
- Prioritising and allocating work based on customer requirements, engineer availability, skillsets, and location
- Monitoring job progress to ensure all service requests are completed within agreed timescales
What we're looking for: Strong organisational and communication skills are essential for this Service Coordinator position, along with the ability to multitask in a busy environment. Experience with BigChange would be advantageous but is not essential.
This is a great opportunity for an experienced Service Coordinator to join a business that values its people and offers genuine variety in the role.
Interested? Apply now - interviews are being arranged swiftly for the right candidate.
Service Coordinator in Burntwood employer: HVAC Recruitment
Join a well-established facilities management business that values its employees and fosters a supportive work culture. As a Fabric Engineer on a prestigious static site in Harrogate, you'll enjoy a stable Monday to Friday schedule, competitive salary, and ample opportunities for ongoing training and career progression. With a focus on employee well-being, we provide generous annual leave, a company pension, and all necessary equipment to ensure you can perform your role to the highest standards.
