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- Tasks: Lead operations for major facilities management contracts and enhance client relationships.
- Company: Market-leading facilities management business in Central London.
- Benefits: Competitive salary, car allowance, and excellent benefits package.
- Why this job: Join a dynamic team and make a significant impact in operations management.
- Qualifications: Proven experience in managing technical FM contracts and strong leadership skills.
- Other info: Opportunity for growth and travel across the South East.
The predicted salary is between 96000 - 144000 £ per year.
A truly unique opportunity to join a market leading facilities management business in the newly created role of Operations Director. This is a key role for the business where you will be pivotal in developing, maintaining, and enhancing relationships with clients and key stakeholders. The expectation is that you will provide excellent operational leadership and ultimately be responsible for the smooth day-to-day running of contracts within your remit. A technical background is essential within this position.
This role will manage 2 large clients primarily across the South East of the UK. You will be expected to take full accountability for a large and diverse team with a combined contract value of circa £20/25 million. The ideal location for this candidate is around the South East, and the individual must be willing to spend up to 5 days per week working in the City. You must also be prepared to travel as and when required for this role. The contracts are all Hard FM contracts with a mixture of new and longstanding clients. It is a large and loyal team in place which will provide great support to the Operations Director when required.
Other responsibilities:
- Accountable for the financial performance of the contracts
- Full P&L Responsibility
- Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed
- Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors
- Ensure a strong relationship is maintained with the clients, staff, and subcontractors
- Set, monitor and control SLA’s
- Seeking out potential growth opportunities within the contract where possible
- Maintaining a positive and successful relationship with each client will be your primary responsibility. You will be expected to work closely with the client to ensure a close working partnership is maintained.
Candidate Profile:
- Proven/successful background managing Technical FM contracts with a similar CV – ideally + £15 million
- Technical background essential
- Previous management experience gained within the FM/Building Services or Engineering Sector
- 5 years + experience working within the Facilities Management sector
- Hardworking & driven individual committed to the job
- Commercially aware – sound ability to spot opportunities
Senior Operation Director employer: HVAC Recruitment Limited
Contact Detail:
HVAC Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Operation Director
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a Senior Operations Director role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their operations and challenges, especially in Hard FM. This will help us demonstrate your expertise and show that you're genuinely interested in making a positive impact.
✨Tip Number 3
Practice your pitch! Be ready to explain how your technical background and management experience align with the role's requirements. We want to hear how you can lead a large team and manage significant contracts effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Senior Operation Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Senior Operations Director role. Highlight your experience in managing large FM contracts and any technical background you have. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and built client relationships in the past. We love a good story!
Showcase Your Leadership Skills: In your application, emphasise your leadership experience. Talk about how you've led diverse teams and ensured smooth operations in previous roles. We’re looking for someone who can inspire and drive a team towards success!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at HVAC Recruitment Limited
✨Know Your Numbers
As a Senior Operations Director, you'll be expected to manage significant budgets. Brush up on your financial acumen and be ready to discuss P&L responsibilities. Prepare examples of how you've successfully managed large contracts and improved financial performance in previous roles.
✨Showcase Your Technical Expertise
This role requires a solid technical background in Hard FM. Be prepared to discuss specific projects where your technical knowledge made a difference. Highlight any certifications or training that demonstrate your expertise in facilities management and engineering.
✨Build Relationships
Since maintaining client relationships is key, think of examples where you've successfully developed partnerships with clients or stakeholders. Be ready to discuss your approach to managing diverse teams and how you ensure effective communication across all levels.
✨Demonstrate Commercial Awareness
The ability to spot growth opportunities is crucial. Prepare to discuss how you've identified and capitalised on such opportunities in the past. Think about market trends in facilities management and how they could impact the business, showing that you're not just reactive but proactive.
