An excellent opportunity has arisen for a Contract Support to join a well-established facilities provider on a UK-wide contract, working from the client's head office at St Peter's Square, Manchester on a hybrid basis.
Role: Contract Support
Contract: Temporary, with potential to become permanent for a strong candidate
Location: Manchester (hybrid)
Pay: £14.42 per hour PAYE (equivalent to £30,000 per annum)
Hours: Monday to Friday, 8:00am – 5:00pm
As Contract Support, you'll be a key point of coordination for a team of mobile engineers across the UK, keeping work scheduled, orders raised, and sites covered. The contract has been running for a few months, making this a great time to join an account while it's still bedding in.
About the contract:
- 10 mobile engineers covering the North East, North West, Midlands, South East, and South West
- Around 500 sites nationwide, with each engineer covering roughly 10 to 20 sites
- You'll typically support 1 to 3 engineers depending on region and workload
Key responsibilities of the Contract Support role include:
- Scheduling and coordinating engineer visits for planned preventative maintenance (PPMs) and reactive work
- Raising and managing purchase orders
- Acting as the day-to-day contact for your allocated engineers
- Handling helpdesk queries and responding to reactive requests promptly
- Keeping job records accurate and up to date on the client's system
- Liaising with the wider contract team and escalating issues where needed
- Supporting reporting and general contract administration
What we're looking for:
Essential:
- Experience in an administrative or coordination role, ideally scheduling engineers, raising purchase orders, or similar
- Strong organisation and the ability to manage competing priorities
- Clear written and verbal communication with engineers and the wider team
- Comfortable learning new systems quickly
- Good IT skills, including Microsoft Office
Desirable:
- Helpdesk or call-handling experience
- Experience with job management or CAFM-type systems
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Contract Support in Manchester employer: HVAC Recruitment Limited
As a leading UK Facilities Management provider, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and a competitive benefits package, all while working in the beautiful and diverse landscapes of Scotland. Join us to make a meaningful impact in critical environments such as Healthcare and Education, where your leadership will drive operational excellence and service innovation.
