Operations Director – Total Facilities Management
London / South East | UK-wide portfolio
£90,000–£100,000 + £8,000 Car Allowance + Bonus
We are exclusively partnering with a growing UK Facilities Management organisation to appoint an
Operations Director – UK (TFM)
This is a significant leadership opportunity within a business that has experienced considerable growth and is now entering its next phase of development.
Reporting directly to the Managing Director, you will take overall operational responsibility for a £50m+ UK portfolio and lead an established senior operations team across a diverse range of contracts and sectors.
Importantly, we are not solely looking for an existing Operations Director .
This could be an excellent opportunity for a high-performing Divisional/Regional Operations Director, Head of Operations or Senior Account Director who is ready to take the next step and assume much broader operational responsibility.
The role will include:
- Leadership of experienced Operations Directors and Heads of Operations
- Overall operational performance across a national £50m+ portfolio
- P&L ownership, contract profitability and margin improvement
- Executive-level client relationships and contract retention
- Oversight of major mobilisations, compliance and operational risk
- Supporting organic growth, cross-selling and major bids
- Developing the operational structure and leadership capability required for continued growth
What we're looking for:
You will need a strong background within outsourced Total Facilities Management , with credible experience across both Hard and Soft FM .
You don't necessarily need to be technically qualified, but you must understand Hard FM sufficiently to credibly lead technical operations and senior teams.
You’ll also need demonstrable experience of:
- Managing significant multi-site / multi-client portfolios
- Leading senior operational managers
- P&L, budgeting and commercial performance
- Client retention and senior stakeholder management
- Mobilisation, TUPE, KPIs/SLAs, H&S and compliance
- Operating within a fast-paced, growing FM environment
Above all, we’re looking for someone ambitious .
Someone who has successfully managed a substantial operation but is now looking for greater ownership, autonomy and influence – with the opportunity to work directly alongside the MD and play a key role in the future growth of the business.
The culture is entrepreneurial, high-trust and non-corporate. You’ll be given autonomy to lead, with clear expectations around performance and accountability.
Candidates should ideally be based in or around London / the M25 and comfortable travelling nationally when required.
This is a confidential search , so further information regarding the organisation and opportunity will be shared with suitable candidates following an initial conversation.
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Operations Director – Total Facilities Management in London employer: HVAC Recruitment Limited
As a leading UK Facilities Management provider, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to excel. With a strong focus on professional development, we offer numerous growth opportunities and a competitive benefits package, all while working in the beautiful and diverse landscapes of Scotland. Join us to make a meaningful impact in critical environments such as Healthcare and Education, where your leadership will drive operational excellence and service innovation.
