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- Tasks: Lead and enhance client relationships while managing multiple contracts across Greater London.
- Company: Join a market-leading facilities management business in a newly created role.
- Benefits: Competitive salary, car allowance, and opportunities for professional growth.
- Why this job: Be pivotal in operational leadership and enjoy a dynamic work environment with diverse clients.
- Qualifications: 5+ years in Facilities Management; experience with multi-site contracts preferred.
- Other info: Technical background is a plus but not essential; strong communication skills are key.
The predicted salary is between 60000 - 85000 £ per year.
Account Director– FM Hard Services
London
£70,000 – £85,000 + Car Allowance
A truly unique opportunity to join a market leading facilities management business in the newly created role in the business of Account Director/Senior Operations Manager.
The is a key role for the business where you will be pivotal in developing, maintaining, and enhancing relationships with the client and key stakeholders. The expectation is that you will provide excellent Operational leadership ultimately be responsible for the smooth day to day running of contracts within your remit. A technical background would be an advantage however not essential as there is adequate knowledge and technical experience within the wider leadership team.
This role will be to manage a multitude of clients across Greater London so the successful candidate must live within a computable distance to the City. The contracts are a mixture of Hard and full TFM contracts being heavily weighted towards hard services with a TCV of circa £8Million.
Other responsibilities will include;
- Accountable for the financial performance of the contracts
- Full P&L Responsibility
- Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed
- Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors
- Ensure a strong relationship is maintained with the clients, staff, and subcontractors.
- Set, monitor and control SLA’s
- Seeking out potential growth opportunities within the contract where possible
Maintaining a positive and successful relationship with each client will be your primary responsibility. You will be expected to work closely with the client to ensure a close working partnership is maintained.
Candidate Profile;
- Proven/Successful background managing multi-site contracts with a similar CV –
- (+ £8Million)
- Technical Background an advantage however not essential
- Previous management experience gained within the FM/Building Services or Engineering Sector
- 5 years + Experience working within the Facilities Management sector.
- Excellent communication skills
- Hardworking & Driven individual committed to the job.
- Commercially aware – Sound ability to spot opportunities.
HVAC Recruitment Limited | Account Director - Hard Services employer: HVAC Recruitment Limited
Contact Detail:
HVAC Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Recruitment Limited | Account Director - Hard Services
✨Tip Number 1
Make sure to network with professionals in the facilities management sector. Attend industry events, join relevant LinkedIn groups, and connect with people who are already working in similar roles. This can help you gain insights into the company culture and potentially get a referral.
✨Tip Number 2
Research the specific clients and contracts that the company manages. Understanding their needs and challenges will allow you to tailor your conversations during interviews and demonstrate your ability to enhance client relationships effectively.
✨Tip Number 3
Prepare to discuss your experience with financial performance and P&L responsibility. Be ready to share specific examples of how you've successfully managed budgets and improved profitability in previous roles.
✨Tip Number 4
Highlight your communication skills and ability to build relationships. Think of examples where you've successfully collaborated with clients, suppliers, or team members to achieve common goals, as this is crucial for the Account Director role.
We think you need these skills to ace HVAC Recruitment Limited | Account Director - Hard Services
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and expectations of the Account Director position. Highlight your relevant experience in managing multi-site contracts and your ability to maintain strong client relationships.
Tailor Your CV: Customize your CV to emphasize your experience in facilities management, particularly with hard services. Include specific examples of your previous roles that demonstrate your operational leadership and financial management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Discuss how your background aligns with the job requirements and express your commitment to maintaining positive client relationships.
Highlight Key Skills: Make sure to highlight your excellent communication skills, commercial awareness, and ability to identify growth opportunities within contracts. These are crucial for the Account Director role and should be evident in both your CV and cover letter.
How to prepare for a job interview at HVAC Recruitment Limited
✨Showcase Your Leadership Skills
As an Account Director, you'll need to demonstrate your ability to lead teams effectively. Prepare examples from your past experiences where you successfully managed multi-site contracts and enhanced client relationships.
✨Understand Financial Performance
Since you'll be accountable for the financial performance of contracts, brush up on your P&L management skills. Be ready to discuss how you've previously ensured profitability and managed budgets in similar roles.
✨Highlight Your Communication Skills
Excellent communication is key in this role. Think of instances where your communication skills helped resolve conflicts or fostered strong relationships with clients and stakeholders.
✨Demonstrate Commercial Awareness
Being commercially aware is crucial for spotting growth opportunities. Prepare to discuss how you've identified and capitalized on such opportunities in your previous positions within the Facilities Management sector.
