Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead operations across multiple sites, driving performance and client satisfaction.
- Company: Dynamic FM company backed by private equity, focused on growth and innovation.
- Benefits: Competitive salary, car allowance, bonus, and leadership visibility.
- Other info: Exciting opportunity to improve performance in Manchester and drive regional growth.
- Why this job: Shape the future of operations and make a real impact in a growing business.
- Qualifications: Proven leadership in Facilities Management with P&L responsibility.
The predicted salary is between 85000 - 90000 £ per year.
We are exclusively partnered with a growing, private equity-backed Facilities Management and engineering services provider to appoint a Commercial Operations Director for their Northern region. This is a key leadership role for someone with a strong FM background, used to managing multi-site service delivery, contract performance and regional P&L within a fast-paced, service-led environment. The business is entering a new phase of growth — moving towards a more structured, KPI-driven FM operation — and needs a leader who can bring rigour, accountability and commercial focus across the region.
Our client delivers hard FM and specialist engineering services across a national portfolio, supporting clients in logistics, manufacturing, infrastructure and the public sector. Services include:
- Planned Preventative Maintenance (PPM)
- Reactive maintenance
- Minor works and projects
- Specialist access and compliance-led services
With recent private equity backing, the focus is now on:
- Improving contract performance
- Driving consistency across regions
- Scaling service delivery capability
You will take full ownership of the Northern region, leading two operational hubs (Manchester and Newcastle) with a combined turnover of c.£6–7m. This is a contract-led, service delivery role, where success will be measured on performance, margin and client satisfaction. You will be responsible for:
- Full regional P&L ownership
- Driving contract performance across PPM and reactive services
- Improving SLA/KPI delivery and reporting standards
- Leading operational teams including Contract Managers, Supervisors and Engineers
- Strengthening health & safety and compliance culture
- Managing and developing key client relationships (regional and national accounts)
- Identifying growth opportunities within existing contracts and new business
- Embedding structure, processes and accountability across the region
Newcastle is a well-performing operation, while Manchester presents a clear opportunity to improve performance and drive growth.
What We’re Looking For:
- Proven leadership experience within Facilities Management or building services
- Strong background in hard FM service delivery (PPM/reactive)
- Experience managing multi-site contracts and regional teams
- Full P&L responsibility experience
- Strong understanding of SLAs, KPIs and contract governance
- Ability to engage at all levels — from clients to engineers on-site
- Track record of improving underperforming contracts or regions
- Commercially astute, hands-on and delivery-focused
- Experience within industrial environments, logistics or critical estates would be highly advantageous.
Why Apply? Join a growing FM business backed by private equity. Opportunity to take full ownership of a region. High-impact role with visibility across the leadership team. Real opportunity to drive change and shape the future of the operation.
Director of Operations in Glasgow employer: HVAC Recruitment Limited
Contact Detail:
HVAC Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Operations in Glasgow
✨Tip Number 1
Network like a pro! Reach out to your connections in the Facilities Management sector and let them know you're on the hunt for a Director of Operations role. You never know who might have the inside scoop on an opportunity or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company’s recent projects and challenges. This will help you demonstrate your understanding of their needs and how your experience in managing multi-site service delivery can drive their growth and improve contract performance.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss specific examples of how you've improved underperforming contracts or regions in the past. Highlight your ability to engage with teams at all levels, from engineers to clients, to drive results.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for talented individuals who can bring rigour and accountability to our operations.
We think you need these skills to ace Director of Operations in Glasgow
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Commercial Operations Director. Highlight your experience in Facilities Management, especially with multi-site service delivery and P&L management. We want to see how your background aligns with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this leadership role. Share specific examples of how you've improved contract performance or driven growth in previous positions. We love a good story!
Showcase Your Leadership Skills: In your application, emphasise your proven leadership experience. Talk about how you've managed teams and improved performance in fast-paced environments. We’re looking for someone who can bring rigour and accountability to our operations!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at HVAC Recruitment Limited
✨Know Your Numbers
As a Director of Operations, you'll need to demonstrate your understanding of P&L management. Brush up on the financials related to your previous roles, and be ready to discuss how you've driven profitability and improved contract performance in the past.
✨Showcase Your Leadership Style
This role requires strong leadership skills, so think about examples that highlight your ability to manage multi-site teams effectively. Prepare to discuss how you've engaged with different levels of staff, from engineers to clients, and how you foster a culture of accountability and compliance.
✨Be KPI Savvy
Since the company is moving towards a KPI-driven operation, come prepared with specific examples of how you've improved SLA and KPI delivery in your previous roles. Discuss the strategies you implemented and the results achieved to show your capability in this area.
✨Identify Growth Opportunities
The role involves identifying growth within existing contracts and new business. Think about times when you've successfully identified and capitalised on growth opportunities. Be ready to share your insights on how you can apply this experience to the Northern region's operations.