Account Director - Hard Services

Account Director - Hard Services

London Full-Time 48000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a new division in facilities management, ensuring smooth contract operations and client relationships.
  • Company: Join HVAC Recruitment Limited, a market leader in facilities management with a focus on hard services.
  • Benefits: Enjoy competitive pay, potential for growth, and a dynamic work environment.
  • Why this job: Be pivotal in shaping client relationships and driving operational excellence in a thriving sector.
  • Qualifications: 5+ years in facilities management; technical background preferred but not essential.
  • Other info: Must reside within commuting distance to London for managing multiple clients.

The predicted salary is between 48000 - 84000 £ per year.

1 day ago Be among the first 25 applicants

HVAC Recruitment Limited provided pay range

This range is provided by HVAC Recruitment Limited. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Direct message the job poster from HVAC Recruitment Limited

Leading a new division focusing on Senior Appointments across Facilities Management

Account Director– FM Hard Services

London

A truly unique opportunity to join a market leading facilities management business in the newly created role in the business of Account Director/Senior Operations Manager.

The is a key role for the business where you will be pivotal in developing, maintaining, and enhancing relationships with the client and key stakeholders. The expectation is that you will provide excellent Operational leadership ultimately be responsible for the smooth day to day running of contracts within your remit. A technical background would be an advantage however not essential as there is adequate knowledge and technical experience within the wider leadership team.

This role will be to manage a multitude of clients across Greater London so the successful candidate must live within a computable distance to the City. The contracts are a mixture of Hard and full TFM contracts being heavily weighted towards hard services with a TCV of circa £8Million.

Other responsibilities will include;

  • Accountable for the financial performance of the contracts
  • Full P&L Responsibility
  • Ensure that all risks relating to (SHEQ) safety, health, environment and quality are effectively managed
  • Develop effective working relationships with operational personnel, business partners, suppliers and sub-contractors
  • Ensure a strong relationship is maintained with the clients, staff, and subcontractors.
  • Set, monitor and control SLA’s
  • Seeking out potential growth opportunities within the contract where possible

Maintaining a positive and successful relationship with each client will be your primary responsibility. You will be expected to work closely with the client to ensure a close working partnership is maintained.

Candidate Profile;

  • Proven/Successful background managing multi-site contracts with a similar CV –
  • Technical Background an advantage however not essential
  • Previous management experience gained within the FM/Building Services or Engineering Sector
  • 5 years + Experience working within the Facilities Management sector.
  • Hardworking & Driven individual committed to the job.
  • Commercially aware – Sound ability to spot opportunities.

Seniority level

  • Seniority level

    Not Applicable

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Engineering, Management, and Business Development

  • Industries

    Facilities Services

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Account Director - Hard Services employer: HVAC Recruitment Limited

HVAC Recruitment Limited is an exceptional employer, offering a unique opportunity to lead a new division in the dynamic field of Facilities Management. With a strong focus on employee growth and development, the company fosters a collaborative work culture that values operational excellence and client relationships. Located in London, employees benefit from a vibrant city environment while managing diverse contracts that provide both challenge and reward.
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Contact Detail:

HVAC Recruitment Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Account Director - Hard Services

✨Tip Number 1

Network with professionals in the Facilities Management sector, especially those who have experience in hard services. Attend industry events or join relevant online forums to connect with potential colleagues and clients.

✨Tip Number 2

Research HVAC Recruitment Limited and their current projects. Understanding their business model and recent developments will help you tailor your conversations and demonstrate your genuine interest during interviews.

✨Tip Number 3

Prepare to discuss your previous experience managing multi-site contracts. Be ready to share specific examples of how you've successfully maintained client relationships and improved operational efficiency.

✨Tip Number 4

Familiarise yourself with key performance indicators (KPIs) relevant to the role. Being able to speak knowledgeably about SLAs and financial performance metrics will show that you're commercially aware and ready to take on the responsibilities of the position.

We think you need these skills to ace Account Director - Hard Services

Account Management
Client Relationship Management
Financial Acumen
Operational Leadership
Facilities Management Knowledge
Multi-Site Contract Management
Health, Safety, Environment and Quality (SHEQ) Management
Service Level Agreement (SLA) Monitoring
Commercial Awareness
Stakeholder Engagement
Team Leadership
Problem-Solving Skills
Growth Opportunity Identification
Communication Skills
Negotiation Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in managing multi-site contracts and your background in facilities management. Use specific examples that demonstrate your operational leadership and financial performance management.

Craft a Compelling Cover Letter: In your cover letter, emphasise your ability to develop and maintain client relationships. Mention any relevant technical knowledge or experience you have, even if it's not essential for the role.

Highlight Relevant Experience: When detailing your work history, focus on roles where you demonstrated commercial awareness and the ability to spot growth opportunities. This will show that you understand the business side of facilities management.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Account Director role.

How to prepare for a job interview at HVAC Recruitment Limited

✨Showcase Your Leadership Skills

As an Account Director, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams or projects in the past, particularly in facilities management or similar sectors.

✨Understand Financial Performance

Since you'll be accountable for the financial performance of contracts, brush up on your P&L knowledge. Be ready to discuss how you've managed budgets and improved financial outcomes in previous roles.

✨Emphasise Relationship Building

This role requires maintaining strong relationships with clients and stakeholders. Think of specific instances where you've built successful partnerships and be prepared to share these stories during your interview.

✨Prepare for Technical Questions

While a technical background isn't essential, having a basic understanding of hard services and facilities management will be beneficial. Review key concepts and be ready to discuss how you can leverage the expertise of your team.

Account Director - Hard Services
HVAC Recruitment Limited
Location: London
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