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- Tasks: Provide 1st and 2nd line IT support for trading tools and resolve complex Excel issues.
- Company: Join Huxley, a dynamic trading division of SThree Partnership LLP in the heart of London.
- Benefits: Enjoy a permanent role with opportunities for growth in a fast-paced environment.
- Why this job: Be part of a high-energy team, solving real-time trading challenges and making an impact.
- Qualifications: 5-8 years in a Trade Floor Environment; strong Excel and basic Python skills required.
- Other info: Ideal for tech-savvy problem solvers who thrive under pressure.
We have a current opportunity for a Support Analyst on a permanent basis. The position will be based in London. For further information about this position please apply.
- 5-8 years of work experience in a Trade Floor Environment.
- Experience with troubleshooting excel, managing add ins and quant library installs.
- Understand excel formulas (nested) for complex data manipulation.
- Able to trace workflows within Excel to find and resolve issues.
- Exposure to real time data feeds: Market data and BBG, Risk/Pvs, Trade Blotter
- Understanding of the Rates trading business: Futures, Swaps, Xccy Swaps, FX forwards
- Good Communication skills
- Quickly understand from the trader what issues they are experiencing.
- Keep the trader regularly updated with progress.
- Articulate the observed issue to other IT teams to help resolve the issue if necessary.
- Articulate the problem to the trader and how it was fixed.
- Works well in a high-pressure, fast environment.
- Basic Python skills, able to debug code and suggest fixes for issues.
- Comfortable with Excel and coding in VBA
- Provide 1st and 2nd line IT support for spreadsheet tools and macros used by trading, sales, and risk functions.
- Possesses strong technical and/or business functional knowledge of systems, timing and dependencies.
- Conducts independent analysis and assessment to resolve strategic issues.
- /B.A. in computer science, engineering, information systems, math or business.
To find out more about Huxley, please visit (url removed)
Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy Registered office 8 Bishopsgate, London, EC2N 4BQ, United Kingdom Partnership Number OC(phone number removed) England and Wales
Support Analyst employer: Huxley Associates
Contact Detail:
Huxley Associates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Analyst
✨Tip Number 1
Familiarise yourself with the specific tools and technologies mentioned in the job description, such as Excel, VBA, and Python. Being able to demonstrate your proficiency in these areas during an interview can set you apart from other candidates.
✨Tip Number 2
Brush up on your understanding of the Rates trading business, including Futures, Swaps, and FX forwards. Having a solid grasp of these concepts will help you communicate effectively with traders and understand their needs.
✨Tip Number 3
Practice articulating complex technical issues in simple terms. This skill is crucial for keeping traders updated and explaining problems to other IT teams, so consider role-playing scenarios with a friend or colleague.
✨Tip Number 4
Network with professionals in the finance and trading sectors. Attend industry events or join relevant online forums to connect with others who may provide insights or referrals that could help you land the Support Analyst position.
We think you need these skills to ace Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in a Trade Floor Environment. Emphasise your troubleshooting skills with Excel, managing add-ins, and any experience with quant library installs.
Craft a Strong Cover Letter: In your cover letter, articulate your understanding of the Rates trading business and how your background aligns with the requirements of the Support Analyst role. Mention your communication skills and ability to work under pressure.
Showcase Technical Skills: Clearly outline your technical skills, especially your proficiency in Excel, VBA, and basic Python. Provide examples of how you've used these skills to resolve issues or improve processes in previous roles.
Prepare for Potential Questions: Anticipate questions related to your experience with real-time data feeds and your approach to troubleshooting. Be ready to discuss specific instances where you successfully resolved issues for traders.
How to prepare for a job interview at Huxley Associates
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Excel, particularly your ability to troubleshoot complex formulas and manage add-ins. Highlight any specific instances where you've resolved issues in a Trade Floor environment.
✨Communicate Effectively
Demonstrate your communication skills by explaining how you would keep traders updated on the progress of their issues. Use examples from your past experiences to illustrate how you articulate problems and solutions clearly.
✨Understand the Trading Environment
Familiarise yourself with the Rates trading business, including Futures, Swaps, and FX forwards. Showing that you understand the context in which you'll be working can set you apart from other candidates.
✨Prepare for High-Pressure Scenarios
Since the role involves working in a fast-paced environment, think of examples where you've successfully managed stress and delivered results under pressure. This will demonstrate your ability to thrive in similar situations.
