At a Glance
- Tasks: Help customers, manage deliveries, and keep the yard safe and organised.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 24 days holiday, bonuses, discounts, and training opportunities.
- Other info: Flexible working options and a commitment to diversity and inclusion.
- Why this job: Work outdoors, be part of a supportive team, and make a difference.
- Qualifications: Great attitude and willingness to learn; forklift licence is a bonus.
The predicted salary is between 22000 - 26000 £ per year.
Yard Operative/ Customer Service Assistant – Huws Gray Bury St Edmunds - Keep Things Moving Behind the Scenes. Be Part of Something Bigger at Huws Gray. Whether you’re in the trade or simply love a good home improvement project, chances are you’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!
We’re now looking for a Yard Operative to join the team at our Bury St Edmunds branch. If you enjoy working outdoors, being part of a practical team, and delivering excellent customer service, we’d love to hear from you.
What You’ll Be Doing
- Helping customers find what they need – offering friendly, practical advice and sharing your knowledge of our products
- Handling deliveries – checking in goods, storing them safely and keeping everything organised
- Loading and unloading vehicles – working closely with the branch and driving teams to keep everything moving
- Looking after our yard – keeping it safe, tidy and secure for our customers and colleagues
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What You’ll Bring
We’re not expecting you to know it all from day one – that’s what we’re here for. We’ll give you the training and support to help you hit the ground running. What really matters is that you’ve got a great attitude and you’re ready to pitch in and be part of the team. Got a forklift licence? That’s a bonus – but it’s definitely not a dealbreaker.
What’s In It For You
- 24 days’ holiday, plus bank holidays
- Attendance bonus & company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Yard Operative & Customer Service – Outdoor Role with Perks employer: Huws Gray
At Huws Gray, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values every team member. Located in Bury St Edmunds, our Yard Operative role provides not only competitive benefits like 24 days' holiday and performance bonuses but also ample opportunities for personal and professional growth through training and development programmes. Join us to be part of a dynamic team that is dedicated to serving our local community while enjoying perks such as discounts on high street retailers and a commitment to flexible working options.
StudySmarter Expert Advice🤫
We think this is how you could land Yard Operative & Customer Service – Outdoor Role with Perks
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Huws Gray and its values. This will help you connect with the team and show that you're genuinely interested in being part of something bigger.
✨Tip Number 2
Practice your customer service skills! Think of examples from your past experiences where you’ve helped customers or worked in a team. Being able to share these stories will make you stand out during the interview.
✨Tip Number 3
Dress for success! Even though it’s an outdoor role, looking smart and presentable can make a great first impression. It shows you care about the opportunity and respect the interview process.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Yard Operative & Customer Service – Outdoor Role with Perks
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can go a long way in showing us that you’d fit right into our team.
Tailor Your Application:Make sure to tailor your application to the Yard Operative role. Highlight any relevant experience you have, especially in customer service or outdoor work. We love seeing how your skills match what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re busy keeping things moving!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Huws Gray
✨Know the Company
Before your interview, take some time to research Huws Gray and its various brands. Understanding their values, products, and community involvement will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Show Your Customer Service Skills
Since this role involves customer interaction, be prepared to share examples of how you've provided excellent customer service in the past. Think about specific situations where you helped someone find what they needed or resolved an issue effectively.
✨Demonstrate Team Spirit
Huws Gray values teamwork, so highlight your ability to work well with others. Share experiences where you collaborated with colleagues to achieve a common goal, whether it was in a previous job or during a group project.
✨Ask About Training Opportunities
During the interview, don’t hesitate to ask about the training and development programmes they offer. This shows that you're eager to learn and grow within the company, which aligns perfectly with their commitment to supporting employees' growth.
