At a Glance
- Tasks: Manage Partnering Stores and ensure top-notch customer service.
- Company: Join Huws Gray, a leading name in building materials across the UK.
- Benefits: Competitive pay, career growth, and a supportive team environment.
- Other info: Exciting opportunity to grow with a well-respected brand.
- Why this job: Be part of a dynamic team making a real difference in local communities.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 22000 - 26000 £ per year.
We are looking for a Partnering Stores Manager to join our team at Huws Gray Birmingham North (B76 1AL), opening on July 1st. If you're in the trade or have ever tackled a home improvement project, you've probably heard of us. We're the Huws Gray Group and we're made up of a number of brands, including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn't do this without the right people, so why not join us?
Our Partnering Stores exclusively serve one customer, and we have a mix of stock in all of our partnering sites to support them with projects in their areas. Our stores ensure they get what they need, on time, every time. We rely on our Partnering Stores Managers to manage the upkeep and organisation of the Partnering Store, whilst supporting your team to ensure the customer requirements are met and the right products are supplied.
Working in one of our Partnering Stores you'll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done. Here's a quick overview of some of the things you can expect to do as a Partnering Stores Manager with Huws Gray:
- Building working relationships with the...
Partnering Stores Manager in Sutton employer: Huws Gray
At Huws Gray Birmingham North, we pride ourselves on being an excellent employer that values teamwork and community engagement. Our supportive work culture fosters personal and professional growth, offering employees the chance to develop their skills while contributing to meaningful projects in the local area. With a commitment to exceptional customer service and a focus on employee well-being, joining our team means becoming part of a dynamic environment where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Partnering Stores Manager in Sutton
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Huws Gray, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Huws Gray!
We think you need these skills to ace Partnering Stores Manager in Sutton
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Huws Gray, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Huws Gray and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Huws Gray that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Huws Gray
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
