Specialist Sales Person - Plumbing & Heating
Specialist Sales Person - Plumbing & Heating

Specialist Sales Person - Plumbing & Heating

Norwich Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Huws Gray

At a Glance

  • Tasks: Connect with customers, provide expert advice, and manage essential admin tasks.
  • Company: Join Huws Gray, a trusted brand in building materials across the UK.
  • Benefits: Enjoy 23 days holiday, company bonuses, discounts, and training opportunities.
  • Why this job: Be part of a supportive team that values individuality and customer service.
  • Qualifications: Passion for customer service and interest in building materials; training provided.
  • Other info: Flexible working options available; we celebrate diversity and inclusivity.

The predicted salary is between 28800 - 43200 £ per year.

Specialist Sales Person Plumbing & Heating – Huws Gray Rocklands – Connect with Customers. Share Your Know-How. Help Build Something Great.

Be Part of Something Bigger at Huws Gray.

Whether you\’re in the trade or simply love a good home improvement project, chances are you\’ve heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in!

We’re looking for a Specialist Sales Person – Plumbing & Heating to join the team at our Rocklands branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.

What you’ll be doing:

Building connections – with customers in person, over the phone, and in the branch or yard, providing expert advice
Creating tailored solutions – preparing quotes, following up on enquiries, and developing leads
Keeping things running smoothly – managing essential admin efficiently
Offering guidance – with up-to-date product knowledge to help customers find the best materials
Enhancing the shopping experience – maintaining well-stocked, inviting displays
Collaborating – across the branch with your colleagues, including yard and counter sales, to support the team

We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.

What you’ll bring:

We celebrate individuality and know that your skills and personality matter just as much as your experience. If you have a passion for customer service and an interest in building materials, we’ll provide the training and support to help you succeed.

What’s in it for you:

We believe great work should be recognised and rewarded. Here’s what you can expect:

23 days’ holiday, plus bank holidays (31 days per year)
Company bonus scheme, based on performance
Contributory pension and life assurance
Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
Colleague discount across our group brands
Attraction and travel discounts
Training and development programmes to support your growth

We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships.

At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers.

We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices.

If you need any adjustments to support you through the application or interview process, please let us know.

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Specialist Sales Person - Plumbing & Heating employer: Huws Gray

Huws Gray is an exceptional employer that values individuality and fosters a supportive work culture, making it an ideal place for a Specialist Sales Person in Plumbing & Heating. With a commitment to employee growth through training programmes and recognised qualifications, alongside generous benefits like 31 days of holiday and a company bonus scheme, you will thrive in a collaborative environment that encourages flexibility and inclusivity. Join us at our Rocklands branch and be part of a team that truly makes a difference in the community.
Huws Gray

Contact Detail:

Huws Gray Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Specialist Sales Person - Plumbing & Heating

✨Tip Number 1

Familiarise yourself with the plumbing and heating products that Huws Gray offers. Knowing the ins and outs of their product range will not only help you in conversations with customers but also demonstrate your genuine interest in the role.

✨Tip Number 2

Practice your communication skills by engaging in conversations about home improvement projects. This will help you build confidence in discussing tailored solutions with potential customers, which is a key part of the job.

✨Tip Number 3

Network with professionals in the plumbing and heating industry. Attend local trade shows or community events to connect with others in the field, as this can provide valuable insights and potentially lead to referrals.

✨Tip Number 4

Prepare to discuss your customer service experiences during the interview. Think of specific examples where you've successfully built relationships or resolved issues, as this will highlight your suitability for the role.

We think you need these skills to ace Specialist Sales Person - Plumbing & Heating

Customer Service Skills
Sales Techniques
Product Knowledge in Plumbing & Heating
Communication Skills
Relationship Building
Quote Preparation
Lead Development
Administrative Skills
Team Collaboration
Problem-Solving Skills
Attention to Detail
Time Management
Adaptability
Negotiation Skills

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand what Huws Gray is looking for in a Specialist Sales Person. Highlight key responsibilities and required skills that you possess.

Tailor Your CV: Customise your CV to reflect your experience in sales, customer service, and knowledge of plumbing and heating products. Use specific examples that demonstrate your ability to build relationships and provide expert advice.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your interest in building materials. Mention how your skills align with the company's values and how you can contribute to their success.

Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at Huws Gray

✨Know Your Products

Familiarise yourself with the plumbing and heating products offered by Huws Gray. Be prepared to discuss specific items, their features, and how they can benefit customers. This will demonstrate your expertise and passion for the industry.

✨Showcase Your Customer Service Skills

Prepare examples of how you've successfully interacted with customers in the past. Highlight your ability to build relationships, provide tailored solutions, and enhance the shopping experience, as these are key aspects of the role.

✨Ask Insightful Questions

During the interview, ask questions that show your interest in the company and the role. Inquire about team dynamics, training opportunities, and how success is measured within the branch. This shows you’re engaged and thinking about your future there.

✨Be Open About Flexibility

Since the company is open to discussing flexible working options, don’t hesitate to express your own needs or preferences. This can lead to a more comfortable working relationship and shows that you value work-life balance.

Specialist Sales Person - Plumbing & Heating
Huws Gray
Location: Norwich
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