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- Tasks: Collect debts, manage customer accounts, and ensure smooth trade operations.
- Company: Join Huws Gray Group, a leading name in building materials across the UK.
- Benefits: Guaranteed hours, competitive pay, 24 days leave, bonuses, and staff discounts.
- Why this job: Be part of a supportive team and develop your career in a dynamic environment.
- Qualifications: Good attitude, flexibility, and teamwork skills are essential.
- Other info: Enjoy training and personal development opportunities while making a real impact.
The predicted salary is between 30000 - 42000 £ per year.
We are looking for a Credit Control Clerk to join us in Glasgow! If you’re in the trade or have ever tackled a home improvement project, you’ve probably heard of us. We’re the Huws Gray Group and we’re made up of several brands, including Huws Gray, Hirebase, Civils & Lintels, The Timber Group, PDM, NDI and Anglia Tool Centre to name a few. Up and down the UK, our branches are serving and supporting our local communities with all their building material needs, but we couldn’t do this without the right people, so why not join us?
We rely on Credit Controllers to manage relationships with our customers to enable us to maintain their accounts and enabling continued trade across the business. Working in one of our branches you’ll be part of a team where everyone is putting the effort in to offer brilliant customer service and to get the job done.
Overview of responsibilities:
- Proactively collect debt from overdue account customers.
- Prioritise workload to target constantly changing key accounts, minimising accounts on stop, thereby enabling continued trade.
- Active daily management of account queries by obtaining details, registering on the system, liaising with customers and colleagues and following up to a satisfactory resolution.
- Analyse and approve or decline account credit limits & terms.
- Maintain a balance between prudence and commercial risk, ensuring debts are kept to a minimum whilst actively encouraging sales.
- Make recommendations to the Supervisor/Manager when seeking approval, collating and evaluating all available financial/customer information.
- Process, reconcile and allocate payments via cheque, cash, credit/debit card, BACS.
- Process new account applications, ensuring accounts are set up quickly and accurately, with customers receiving all necessary documentation.
- Encourage use of website, setting up customers with online account access upon request.
We know that you are more than just a CV and embracing everyone’s individuality is what makes us great as a team. We can give you plenty of training and equip you with the tools that you’ll need to succeed as a Credit Controller. We’re looking for candidates who can demonstrate a good working attitude, who are flexible, able to work as part of a team that wants to support our business.
What’s in it for you?
- Guaranteed weekly hours.
- Competitive rates of pay.
- 24 days annual leave in addition to recognised public and bank holidays.
- Company attendance and performance bonuses.
- Company pension scheme – in line with auto-enrolment.
- Career progression and personal development opportunities.
- Staff discounts on items purchased from any of our branches nationwide.
Our online application process takes less time to complete than it does to make a good brew, so stick the kettle on and make your application!
Credit Controller in Scotland employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller in Scotland
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the industry. A personal recommendation can go a long way in landing that Credit Controller role.
✨Tip Number 2
Prepare for the interview by researching Huws Gray and its brands. Understand our values and how you can contribute to our mission. This will show us you're genuinely interested and ready to be part of the team.
✨Tip Number 3
Practice common interview questions related to credit control. Think about how you would handle specific scenarios, like managing overdue accounts or resolving customer queries. We want to see your problem-solving skills in action!
✨Tip Number 4
Don’t forget to apply through our website! It’s quick and easy, and we love seeing applications come directly from candidates who are excited about joining us. Plus, it shows you’re tech-savvy and ready to embrace our online tools.
We think you need these skills to ace Credit Controller in Scotland
Some tips for your application 🫡
Be Yourself: We want to see the real you! Don’t just regurgitate your CV; let your personality shine through in your application. Share your experiences and what makes you a great fit for our team.
Tailor Your Application: Make sure to customise your application to highlight how your skills match the Credit Controller role. Use keywords from the job description to show us you understand what we’re looking for.
Show Your Enthusiasm: Let us know why you’re excited about joining Huws Gray Group! A bit of passion goes a long way, so share what draws you to our company and the role of Credit Controller.
Keep It Clear and Concise: We appreciate a straightforward application. Stick to the point and make sure your writing is clear. Remember, our online application process is quick, so don’t overthink it!
How to prepare for a job interview at Huws Gray
✨Know Your Numbers
As a Credit Controller, you'll be dealing with financial data daily. Brush up on your understanding of credit limits, payment processes, and debt collection strategies. Being able to discuss these topics confidently will show that you’re ready for the role.
✨Showcase Your Customer Service Skills
This role is all about managing relationships with customers. Prepare examples of how you've successfully resolved customer queries or disputes in the past. Highlighting your ability to maintain a balance between being firm and friendly will impress the interviewers.
✨Demonstrate Team Spirit
Since teamwork is key at Huws Gray Group, think of instances where you've collaborated effectively with colleagues. Be ready to share how you contribute to a positive team environment and support your peers in achieving common goals.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, training opportunities, and how success is measured in the Credit Control team. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
