At a Glance
- Tasks: Engage with customers, provide expert advice, and create tailored solutions.
- Company: Join a dynamic team at our Ruthin branch focused on customer success.
- Benefits: Enjoy 23 days holiday, performance bonuses, and discounts on various retailers.
- Other info: Flexible working options available; we value inclusivity and support for all.
- Why this job: Build lasting relationships while enhancing customer experiences in a supportive environment.
- Qualifications: Strong customer service skills and enthusiasm for helping others are essential.
The predicted salary is between 25000 - 30000 £ per year.
We're looking for a Counter Sales Person to join the team at our Ruthin branch. Our sales people thrive on great conversations, building lasting relationships, and driving branch success.
Key Responsibilities
- Build connections with customers in person, over the phone, and in the branch or yard, providing expert advice.
- Create tailored solutions – prepare quotes, follow up on enquiries, and develop leads.
- Keep things running smoothly – manage essential admin efficiently.
- Offer guidance with up-to-date product knowledge to help customers find the best materials.
- Enhance shopping experience – maintain well-stocked, inviting displays.
- Collaborate across the branch with colleagues, including yard and counter sales, to support the team.
Qualifications
- Excellent customer service skills and a genuine enthusiasm for helping customers.
- Good computer literacy.
- Previous retail or sales experience.
- Strong product knowledge and background in a builders' merchant environment is an advantage.
- Strong time-keeping, organisational skills, clear communication, and attention to detail.
Flexible Working
We’re happy to explore flexible working options; feel free to discuss this during the interview.
What We Offer
- 23 days’ holiday, plus bank holidays (31 days per year).
- Company bonus scheme, based on performance.
- Contributory pension and life assurance.
- Discounts on high-street retailers, supermarkets, restaurants, gyms and cinemas.
- Colleague discount across our group brands.
- Attraction and travel discounts.
- Training and development programmes to support your growth.
Disability Confident Employer
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer.
Equal Opportunities
We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Customer-Centric Counter Sales Pro — Branch Impact in Ruthin employer: Huws Gray
Join our dynamic team at the Ruthin branch, where we prioritise customer connections and foster a collaborative work environment. We offer competitive benefits including 23 days of holiday, a performance-based bonus scheme, and extensive training programmes to support your professional growth. With a commitment to inclusivity and flexible working options, we ensure that every employee feels valued and empowered to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Centric Counter Sales Pro — Branch Impact in Ruthin
✨Tip Number 1
Get to know the company before your interview! Research their values, products, and recent news. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your conversation skills! Since this role is all about building relationships, think of examples from your past experiences where you’ve successfully connected with customers. Be ready to share these stories during your chat.
✨Tip Number 3
Show off your product knowledge! Brush up on the materials and services relevant to the builders' merchant environment. Being able to discuss these confidently will impress your interviewers and demonstrate your enthusiasm for the role.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the team dynamics or the branch’s goals. This shows you’re engaged and keen to contribute to the branch's success. And remember, apply through our website for the best chance!
We think you need these skills to ace Customer-Centric Counter Sales Pro — Branch Impact in Ruthin
Some tips for your application 🫡
Show Your Customer-Centric Side:When writing your application, make sure to highlight your customer service skills. We love candidates who can demonstrate their enthusiasm for helping customers and building relationships, so share any relevant experiences that showcase this.
Tailor Your Application:Just like we create tailored solutions for our customers, you should tailor your application to the role. Mention specific skills or experiences that align with the job description, especially your product knowledge and sales experience in a builders' merchant environment.
Keep It Clear and Concise:We appreciate clear communication, so keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key qualifications and experiences at a glance.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Huws Gray
✨Know Your Products
Brush up on your product knowledge before the interview. Familiarise yourself with the materials and services offered by the company, especially those relevant to a builders' merchant environment. This will help you demonstrate your expertise and show that you're genuinely interested in helping customers find the best solutions.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you built relationships or solved problems for customers. This will highlight your enthusiasm for helping others and your ability to create tailored solutions.
✨Practice Clear Communication
Since clear communication is key in this role, practice articulating your thoughts clearly and confidently. You might want to rehearse common interview questions with a friend or in front of a mirror. This will help you feel more comfortable during the actual interview and ensure you convey your ideas effectively.
✨Be Organised and Punctual
Demonstrate your strong time-keeping and organisational skills by arriving early and being prepared. Bring any necessary documents, such as your CV and references, and have a notepad ready for jotting down important points. This shows that you take the opportunity seriously and are ready to contribute to the team.
