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For Companies At a Glance
- Tasks: Support team operations and ensure top-notch customer satisfaction.
- Company: Leading building supplies company with a focus on teamwork.
- Benefits: Flexible working, training programs, holidays, bonuses, and discounts.
- Why this job: Lead a passionate team and enhance customer experiences in a dynamic environment.
- Qualifications: Passion for leadership and customer service skills.
The predicted salary is between 28800 - 43200 £ per year.
A leading building supplies company is seeking an Assistant Branch Manager for their Royston branch. This role involves supporting team operations, ensuring customer satisfaction, and acting as the primary contact in the Branch Manager's absence. The ideal candidate should be passionate about leadership and customer service.
This position offers opportunities for flexible working, training programs, and a range of benefits including holidays, bonuses, and discounts.
Branch Leadership & Customer Experience Lead in Royston employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Branch Leadership & Customer Experience Lead in Royston
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to leadership and customer service. We want to show how passionate we are about these areas, so let’s have some solid examples ready!
✨Tip Number 3
Dress the part! First impressions matter, so let’s make sure we look professional and approachable. It shows we care about the role and the company culture.
✨Tip Number 4
Follow up after the interview with a thank-you email. It’s a great way to express our appreciation and reiterate our enthusiasm for the position. Plus, it keeps us on their radar!
We think you need these skills to ace Branch Leadership & Customer Experience Lead in Royston
Some tips for your application 🫡
Show Your Passion for Leadership: When writing your application, let us see your enthusiasm for leadership and customer service. Share examples of how you've led teams or improved customer experiences in the past. This will help us understand why you're the perfect fit for the role!
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter to highlight relevant experience that aligns with the job description. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you a great candidate for the Assistant Branch Manager position.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be done in no time!
How to prepare for a job interview at Huws Gray
✨Know the Company Inside Out
Before your interview, make sure you research the building supplies company thoroughly. Understand their values, products, and customer service approach. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team or improved customer satisfaction. Be ready to discuss how you can motivate and support your team in the branch.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult customers or improving customer experience. Think of specific situations where you turned a negative experience into a positive one. This will demonstrate your problem-solving skills and commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the training programs they offer or how they measure success in customer experience. This shows that you're proactive and genuinely interested in contributing to the branch's success.
