At a Glance
- Tasks: Support the Branch Manager and lead the team to ensure smooth operations.
- Company: Join Huws Gray, a trusted name in home improvement and building supplies.
- Benefits: Enjoy 23 days holiday, performance bonuses, and discounts on retailers and gyms.
- Other info: Flexible working options and training for career growth available.
- Why this job: Be part of a dynamic team making a real impact in local communities.
- Qualifications: Experience in customer service or sales; leadership skills are a plus.
The predicted salary is between 30000 - 40000 £ per year.
Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – and that success is built on the dedication of our people. We’re now looking for an Assistant Branch Manager to join the team at our Queensferry branch. This is a key operational role, supporting the Branch Manager and helping ensure the branch runs safely, smoothly, and to a high standard every day.
What You’ll Be Doing
- Supporting the Branch Manager in the day-to-day running of the branch
- Acting as the main point of contact and leading the branch when the Branch Manager is away
- Leading by example to deliver high standards of customer service
- Making sure branch procedures, systems, and ways of working are followed
- Being a visible role model for health, safety, and compliance
- Supporting, coaching, and motivating colleagues
- Helping build strong customer relationships and resolving issues professionally
- Taking practical action to support branch performance, efficiency, and profitability
What You’ll Bring
- Experience in a customer-facing, operational, or sales environment
- Confidence to support and lead a team on a day-to-day basis
- A hands-on approach and a strong focus on standards and safety
- Good communication skills and the ability to stay calm under pressure
- A willingness to support others and take responsibility when needed
- Previous experience in a builders’ merchant or a supervisory role is an advantage, but it’s not essential - we’ll support you with the training you need to succeed.
Flexible working
We’re happy to explore flexible working options. Feel free to talk to us about this during the interview process. While we may not be able to meet every request, we’ll always listen with an open mind - and there’s no judgement in asking.
What’s In It For You
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms, and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe a diverse and inclusive workforce makes us stronger, smarter, and better at serving our customers. We’re proud to be an equal opportunities employer and are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road, or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Assistant Branch Manager in Queensferry employer: Huws Gray
Huws Gray is an exceptional employer that prioritises the growth and well-being of its employees, offering a supportive work culture where teamwork and customer service excellence are at the forefront. With generous benefits such as 31 days of holiday, a performance-based bonus scheme, and comprehensive training programmes, employees at the Queensferry branch can thrive both personally and professionally while contributing to the success of a trusted brand in the building industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Branch Manager in Queensferry
✨Tip Number 1
Get to know the company inside out! Research Huws Gray and its values, products, and services. This way, when you walk into that interview, you can show them you're not just another candidate – you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Grab a friend or family member and do some mock interviews. Focus on common questions for an Assistant Branch Manager role, like how you’d handle customer complaints or lead a team. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and showing up in smart attire can help convey your seriousness about the role and respect for the company.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. Plus, it’s a great chance to reiterate your enthusiasm for the role!
We think you need these skills to ace Assistant Branch Manager in Queensferry
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for the role shine through! We want to see how much you care about helping our branch succeed and supporting the team.
Tailor Your CV:Make sure your CV is tailored to the Assistant Branch Manager role. Highlight any relevant experience in customer service or team leadership, and don’t forget to mention your hands-on approach to safety and standards!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to spot. No need for fluff – just show us what you've got!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands, and we can’t wait to see what you bring to the table!
How to prepare for a job interview at Huws Gray
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to lead and support a team. Prepare examples from your past experiences where you've successfully motivated colleagues or resolved conflicts. This will highlight your hands-on approach and confidence in a supervisory role.
✨Emphasise Customer Service Excellence
Customer service is key in this role, so be ready to discuss how you've delivered high standards in previous positions. Think of specific instances where you went above and beyond for a customer, as this will illustrate your commitment to building strong relationships and resolving issues professionally.
✨Prepare Questions About Flexibility
Since Huws Gray is open to discussing flexible working options, come prepared with questions about how this could work in practice. This shows that you're proactive and considerate of both your needs and the company's operations, making you a thoughtful candidate.
