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- Tasks: Support the team and ensure a great customer experience at our Thetford branch.
- Company: Join Huws Gray, a trusted name in home improvement across the UK.
- Benefits: Enjoy 31 days holiday, performance bonuses, and discounts on various retailers.
- Why this job: Be part of a supportive team and grow your leadership skills in a dynamic environment.
- Qualifications: Passion for leadership and customer service; training provided.
- Other info: Flexible working options and commitment to diversity and inclusion.
The predicted salary is between 28800 - 43200 £ per year.
Support the Team. Help Drive the Branch Forward. Be Part of Something Bigger at Huws Gray. Whether you're in the trade or simply love a good home improvement project, chances are you've heard of us. We’re the Huws Gray Group – home to a family of trusted brands including Huws Gray, Huws Gray Plant & Tool Hire, Civils & Lintels, The Timber Group, PDM, NDI, and Anglia Tool Centre. Across the UK, our branches support local communities with everything they need for building, improving, and creating – we couldn’t do it without our people and that’s where you come in! We’re now looking for an Assistant Branch Manager to join the team at our Thetford branch.
As an Assistant Branch Manager, you’ll play a key role in ensuring the smooth running of the branch, supporting the team, and creating a great experience for our customers.
What you’ll be doing:
- Providing an outstanding and welcoming service to every customer
- Acting as the main point of contact when the Branch Manager is away
- Growing and developing business opportunities with new and existing customers
- Supporting and mentoring your team to unlock their full potential
- Ensuring everyone that works at our visits your branch is safe and follows our company procedures
We’re happy to explore flexible working options. Feel free to chat with us about it during the interview. While we might not be able to meet every request, we’ll always listen with an open mind—and there’s no judgment in asking.
What you’ll bring:
You don’t need to tick every box —if you’re passionate about leadership and customer service, we want to hear from you. We’ll give you the training and support you need to succeed, so while industry knowledge or experience in a leadership role is an advantage, it’s not essential.
What’s in it for you:
- 23 days’ holiday, plus bank holidays (31 days per year)
- Company bonus scheme, based on performance
- Contributory pension and life assurance
- Discounts on high street retailers, supermarkets, restaurants, gyms and cinemas
- Colleague discount across our group brands
- Attraction and travel discounts
- Training and development programmes to support your growth
We offer on-the-job training and opportunities to work towards recognised qualifications, including apprenticeships. At Huws Gray, we believe that a diverse and inclusive workforce makes us stronger, smarter and better at serving our customers. We’re proud to be an equal opportunities employer and we are committed to creating a respectful and inclusive workplace, whether you’re based in one of our branches, on the road or in one of our offices. If you need any adjustments to support you through the application or interview process, please let us know.
Locations
Assistant Branch Manager in Norfolk, Thetford employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Norfolk, Thetford
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, and connect with current employees at Huws Gray. You never know who might give you a heads-up about an opportunity or even put in a good word for you.
✨Tip Number 2
Prepare for the interview by researching Huws Gray and understanding their values. Think about how your experience aligns with their mission of supporting local communities and providing outstanding service. Show them you’re not just another candidate!
✨Tip Number 3
Practice your answers to common interview questions, but keep it natural. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing your leadership skills and customer service experiences.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Assistant Branch Manager in Norfolk, Thetford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for leadership and customer service shine through. We want to see that you’re genuinely excited about the role and how you can contribute to our team at Huws Gray.
Tailor Your CV: Make sure to customise your CV to highlight relevant experiences that align with the Assistant Branch Manager role. Focus on your leadership skills and any customer service experience you have – we love seeing how you can support and mentor a team!
Be Authentic: Don’t stress about ticking every box in the job description. We value authenticity, so be yourself in your application. Share your unique experiences and how they’ve shaped your approach to customer service and teamwork.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team. Plus, it shows you’re keen to join us at Huws Gray!
How to prepare for a job interview at Huws Gray
✨Know the Company Inside Out
Before your interview, take some time to research Huws Gray and its various brands. Understand their values, mission, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Leadership Skills
As an Assistant Branch Manager, you'll be expected to support and mentor your team. Prepare examples from your past experiences where you've successfully led a team or resolved conflicts. Highlighting these skills will demonstrate that you're ready to step up when needed.
✨Prepare for Customer Service Scenarios
Customer service is key in this role. Think about times when you've provided outstanding service or dealt with difficult customers. Be ready to discuss these scenarios during the interview, as it will showcase your ability to create a welcoming experience for customers.
✨Ask Thoughtful Questions
Interviews are a two-way street! Prepare some insightful questions about the branch's goals, team dynamics, or training opportunities. This shows that you're not just interested in the job, but also in how you can contribute to the branch's success.