Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team, troubleshoot IT issues, and enhance service delivery.
- Company: Top building materials supplier with a focus on quality and teamwork.
- Benefits: Competitive pay, generous annual leave, and career growth opportunities.
- Why this job: Make a real difference in IT support while leading a dynamic team.
- Qualifications: Strong IT support experience and excellent communication skills.
- Other info: Join a supportive environment that values continuous improvement.
The predicted salary is between 36000 - 60000 £ per year.
A leading building materials supplier based in Llangefni is seeking a Senior IT Support Analyst to manage a small team, provide technical support, and ensure high-quality service delivery. The ideal candidate will have strong experience in IT support, excellent communication skills, and a solid understanding of ITIL principles.
You will contribute to team mentoring, incident management, and drive continuous improvement in service performance. This role offers competitive pay, generous annual leave, and opportunities for career growth.
Senior IT Support Analyst – Lead, Troubleshoot & Improve in Llangefni employer: Huws Gray
Contact Detail:
Huws Gray Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Support Analyst – Lead, Troubleshoot & Improve in Llangefni
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT industry, especially those who might know someone at the company you're eyeing. A friendly chat can sometimes lead to insider info or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on ITIL principles and common troubleshooting scenarios. We want you to showcase your expertise and problem-solving skills, so practice articulating your thought process clearly.
✨Tip Number 3
Don’t forget to highlight your leadership experience! If you've mentored others or led a team, make sure to share those stories during your interviews. It shows you’re not just a tech whiz but also a great team player.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior IT Support Analyst – Lead, Troubleshoot & Improve in Llangefni
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT support and team management. We want to see how you've applied ITIL principles in your previous roles, so don’t hold back on those details!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior IT Support Analyst role. Share specific examples of how you've improved service delivery or mentored team members.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Huws Gray
✨Know Your ITIL Principles
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied these principles in your previous roles, especially in incident management and service delivery.
✨Showcase Your Leadership Skills
As a Senior IT Support Analyst, you'll be managing a small team. Prepare examples of how you've mentored others or led projects in the past. Highlight your ability to drive continuous improvement and foster a collaborative environment.
✨Communicate Clearly and Confidently
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and concisely. Consider doing mock interviews with a friend to refine your responses and ensure you come across as confident and approachable.
✨Prepare Questions About the Company
Research the building materials supplier and prepare insightful questions about their IT support processes and future goals. This shows your genuine interest in the company and helps you assess if it's the right fit for you.
